The Avaya IP Office Phone systems is one of the worlds most popular solutions. With 100’s of features, it’s sure to fit your specific business needs.
Here are 13 of it’s hottest features:

  1. One Main Equipment
    Scalable and flexible from 2 to 384 Extensions.
  2. User and Group Announcements
    Play a welcome courtesy message allowing you to prompt your callers that all agents are busy and will be with you shortly, then the caller is placed on hold hearing company music and messages
  3. Voicemail
    Every user gets a Voicemail with up to 15 HOURS STORAGE, including personal breakout options
  4. Automated Attendant
    Personalised key press options, eg. please press 1 for sales, press 2 for accounts etc…
  5. Push Voice mail to Email
    Receive SMTP voicemail to email messages with any compatible email device.
  6. Hot Desking
    Allowing any user/s logging in and out of any extension keeping their user profile (internal roaming)
  7. Multi Adhoc Conferences
    Connect multiple internal and external people together (2x Up to 64 participants MAX). Works on ISDN lines only.*
  8. Multiple Music on Hold
    Up to 4 different MOH sources (Great for multi tenanting for businesses)
  9. Call Center
    Set up multiple queues and agents
  10. Click to Call
    Built in TAPI 1st party so you can dial from your contacts in Outlook
  11. Headset Connections
    Electronic Hook switches so there is no need for mechanical lifters (Jabra 9330 and Jabra EHS 16xx / 96xx).
    Works on all 14xx / 95xx / 96xx / 16xx series Avaya handsets.
  12. Phone Manager Lite
    Offers computer telephony integration allowing up to 15 busy lamp indications
  13. Handsets
    IP Office offers a traditional dual LED handset layout (Simple to use and easy to train new staff) Digital and IP phones same fixed button layout

Click here for a more detailed look at the Avaya IP500 Phone System Features. 

*Maximum of three participants when using conferencing on PSTN lines.