Monthly Archives: January 2014

118 Popular Video Conferencing Definitions & Jargon

Like most things in telecommunications, there are a lot of acronyms and jargon relating to video conferencing and telepresence that people just don’t get.  Talking about it everyday, we tend to forget that “normal” people aren’t fluent in the language of video conferencing also.  To help you understand the terminology I found this very comprehensive… Read more »

Radvision Scopia Desktop Video Conferencing System

The Scopia Desktop video conferencing solution is a fantastic addition to any of the latest Scopia telepresence room systems. It allows users to experience the amazing features of the Radvision products right there on their PC, laptop or MAC computer. Infiniti is proud to offer the industry changing Scopia Desktop and Scopia Mobile applications as… Read more »

Avaya Video Conferecning Just Got Serious With Radvision Acquisition

The acquisition of Radvision is a significant step for Avaya and allows them to really launch into the video conferencing and telepresence space.  This is a logical extension for Avaya as video becomes and increasing part of today’s effective communication. As an Avaya reseller we’re very excited by the Radvision Scopia offerings and the cost… Read more »

Ultimate Guide To Xima Chronicall Call Accounting and Real Time Reporting Software

A few years ago we looked further afield for more comprehensive call accounting and call reporting solutions to meet customers increasingly sophisticated requirements.  No longer did they just need basic call accounting.  Our customers wanted advanced reporting so they could drill down real time to see what staff and agents were doing and how productive… Read more »

Messages On Hold for phone systems

Messages on hold is one of the easiest things you can add to a phone system to help your company sound more professional.  People commonly think that messages on hold is part of a system but it isn’t.  A pbx simply has “provision” to be able to play various message sources.  What actually plays is… Read more »