Telstra & Optus Telephone Network Feature Codes

Across the Telstra & Optus networks here in Australia, there are a number of network feature codes that allow you – or your phone technician – to make network level changes to your phone lines. These network features include things like turning call waiting on or off, enabling and disabling call forwarding, or blocking your outbound caller ID. Below… Read more »

How To Use Skype with your SIP Phone System

Did you know that Skype Connect is a fantastic VoIP service that can provide SIP connectivity between your business phone system and the Skype network? By adding Skype Connect to a SIP-enabled PBX such as the Avaya IP500, your business can save on communication costs with little or no additional upgrades required. With Skype Connect, you’ll… Read more »

Installing an Avaya IP Office 500 v2 Phone System

When it comes to installing an Avaya IP Office 500 V2 phone system, the truth is that it’s tricky to do it yourself. If you know your way around a phone system and the technical cabling involved, you could get a good head start, but the trickiest part isn’t installing the lines or getting the handsets… Read more »

Intergrating CRM with phone systems with TAPI

Integrating a CRM like ACT, Goldmine, LeGRAND, Salesforce, Microsoft Lync etc with your phone system is much easier than customers think.  Good CRM applications talk to a phone system via a common protocol called TAPI. The Telephony Application Programming Interface (TAPI) is a Microsoft Windows API, which provides computer telephony integration (CTI) and enables computers… Read more »

New Curly Cord For Phone Handsets

This is one of the most popular questions we get asked by customers.  The problem is that you’d think a curly cord would only cost about $10, but they don’t. If your handset is new replacement parts are easy to get – including curly cords.  However some manufacturers only sell them with the handset as… Read more »

$500 Rebate For Headsets From NSW Workcover Program

Great News! Our SimplyHeadsets division, just  found out about an amazing rebate being offered by the NSW Governments Workcover Department: Receive up to $500 to help your small business be smarter and safer through the small business rebate program.The small business rebate gives up to $500 (full cost) back to small business owners who purchase and… Read more »

Polycom Conference Phones

Polycom conference phones are a wonderful business tool for customers that conference frequently.  You can checkout the complete range of these devices at our online conference phone superstore www.discountconferencephones.com.au. The speaker quality on quality phone handsets is actually very good and many customers simply make do with that.  The reason people upgrade to the more… Read more »

Common Alcatel OmniPCX System Programming Tips

We have compiled some of the most popular Alcatel Omni PCX phone system programming tips to help customers with their most requested changes.  If you need more assistance with your Alcatel Omni PCX phone system programming please speak to our service department and our friendly expert Alcatel phone technicians. Alcatel OmniPCX System Programming Tips How… Read more »

3 Types of Phone System Headsets You Must Know About

When it comes to choosing the right headset for your phone system it can be rather confusing.  There are literally hundreds of phone system headsets to choose from on Australia’s largest online headset store, Simply Headsets, and compatibility is an issue. Corded headsets require a specific adaptor If you’re looking at the cheaper option of… Read more »