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Avaya VOIP + SIP

The Avaya IP Office 500 pbx is a world class VoIP solution with the awards to prove it. Here we discuss the various types of Avaya IP and VoIP solutions available and the implications for your business, staff productivity and your bottom line.

Avaya & VoIP

Unlike many systems that are new to the VoIP arena, the Avaya IP 500 is an award winning VoIP platform. It's proven technology is stable, reliable and is easy to use. There are different types of VoIP phone calls as well as actual IP technology in the system that offers specific IP features. They're different so we've broken it down to make it easy to understand.

Avaya IP500 and cheap VoIP phone calls

The Avaya IP Office 500 is an intelligent IP Pbx that allows users to interface any type of phone line available in the Australian marketplace. You can choose from standard PSTN and ISDN lines to advanced SIP trunking which is the ultimate type of VoIP connectivity. You can even connect GSM gateways.

Unlike some systems which only support either traditional, or IP, the Avaya IP500 allows users to interface one, or even a variety of different services. This gives you choice and while many users may choose to start with traditional lines, it gives them scope in the future to migrate to this incredible VoIP technology any time they want.

SIP trunking is undoubtedly the best and where possible you should employ this technology if thinking of going to VoIP. With dedicated data services designed only for VoIP, not shared with your other internet, it delivers the ultimate in VoIP call quality and reliability. It is cheaper, inferior, VoIP services that experience call drop outs and call latency which compromise professionalism in spite of the savings. Read more about SIP trunking and SIP call rates.

When implementing VoIP or IP services some users will also choose to keep some of the traditional phone lines. This hybrid line solution delivers absolute redundancy and if there is ever an outage on their internet services business can carry on with business as usual until the service has been restored. In a Pure IP, or hosted system, the failover is to divert to a mobile phone number but for some companies this simply isn't enough.

It's not the technology or the Avaya phone system that fails in this instance it is the internet connection that brings the calls into the system. This is true of any IP solution so keep this in mind.

The Avaya IP 500 and IP technology for the office

Having cheap IP calls has nothing to do with the actual phone system. In fact, with the exception of SIP trunking, any phone system can support VoIP calls. What we are talking about here is the advanced IP features that allow staff and other offices to connect and communicate seamlessly with each other.

This is where the Avaya IP office shines. It can connect up to 32 other sites, soon to be 64 with the mid market Avaya offering, and up to 1000 remote workers (or the system maximum) that are off site. The allows even the smallest company to have people working from home in a manner that is the same as them in the office. They can see who is on the phone, receive calls, transfer calls, and even overflow calls just like they were sitting at their normal desk. When you think about the HR and efficiency implications of this they are profound in the right company - small or multinational alike.

Speak to one of our VoIP experts today and discover for yourself not only how much you can save but also how you can transform the way you and your staff communicate forever.

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