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NEC UNIVERGE SV8100 IP Phone System for Small to Medium Business

The NEC UNIVERGE SV8100 pbx is designed for companies with 30 plus staff. The system can actually expand in its modular design to up to 512 users and link up to 16 sites in an IP network. The SV8100 telephone system is easy to use, intelligent and offers the latest IP technology and a stack of included and optional features for even complex applications. If you've got around 30 staff it is probably better to start with the SV8100 as opposed to the smaller NEC SV8100SE phone system.

Advanced applications

For larger companies that need specific applications like Call centre, video and conferencing collaboration and more, the NEC SV8100 phone system has you covered. With easy to use advanced CTI applications and mobility options you can link your staff in a cost effective way that was previously unachievable. Whether you have one site or 16, you can create complete transparency and presence across all users with the powerful NEC SV8100 pbx. Many of the functions are simply enabled with licence activation which is straightforward and a popular method adopted by several leading brands.

The NEC SV8100 is any type of system you want it to be

Like many modern systems the SV8100 communication server gives you various options. On one hand you can operate it as a traditional pabx with normal phone lines and digital handsets. Alternatively you may choose to utilise it as a fully fledged IP solution. Many customers actually mix and match technologies creating what they refer to as hybrid systems. As a hybrid you can choose either digital, IP or wireless handsets without compromising the systems functionality. In contrast, "hosted pbx systems" are full IP and don't offer this flexibility. With the NEC SV8100 business phone system you can partially, or fully move to IP when you're ready to.

Secure Communication is key

If you're looking at deploying an IP solution the SV8100 IP pbx provides you with absolute peace of mind. As you'd expect from a solution of this calibre you receive voice encryption, authentication, detailed audit logging, data integrity services and bandwidth management services. It's not only secure but you can also keep track of what's going on across your network.

Administering your own NEC SV8100 pbx system

In larger companies you typically have your own in-house IT resources. So why should you have to outsource your phone system? Most modern phone systems like the SV8100 pbx come complete with their own web based administration application. Being web based you can make changes anytime from anywhere you have internet access. This is a great way to reduce your TCO and stop any reliance on external parties. If you're linking multiple sites you can also administer those individually or from a centralised remote location. Whichever option you choose you will save money and regain control.

Range of different NEC handsets to choose from.

For the SV8100 IP pbx you can choose from the entire NEC digital, IP and IP Wireless range. With a vast array of easy to use and intelligently designed IP and digital offerings there's a handset to suit every application and budget. In the IP series you even have options like advanced multimedia applications and colour touch screens. Selecting the right handset composition is an easy way to keep costs down and ensure you're giving staff only what they need. Being a hybrid solution the SV8100 telephone system allows you to connect any combination of handset types. The technical specs at the bottom of the page illustrate maximum configurations for each type and overall composition. Check out the NEC handset options for yourself -

Linking multiple sites is easy

With the NEC IP technology you can link up to 16 sites. If you require more networked sites then look at the SV8300 (47 communication servers) or the SV8500 (64). When you link systems from the NEC UNIVERGE SV8000 phone system series you can mix and match different SV8000 pbx systems. You still achieve full transparency and presence across your entire communication network - wherever the sites may be. With advanced call handling you can direct incoming calls to wherever you choose or spread them across various answering points. This allows you to allocate resources not based on geography but on skill levels. Finally your entire organisation can function as whole, not fractured business units. Also with the intelligent NEC platform you can share resources of the systems across multiple sites so you're not duplicating licensing and costs.

Key features of the NEC SV8100 IP Pbx for medium to large companies include:

  • From 2-512 users (typical usage about 40-100 staff)
  • Designed for IP and multisite networking
  • With basic configuration up to 80 users (Handset Capacity - IP 512, Digital 80, analogue 80)
  • In basic configuration connect up to 40 PSTN, 40 ISDN 2, 120 PRI channels or 32 SIP trunks (depends on number of licensed IP Pad channels)
  • Choose from a range of NEC IP, Digital, Analogue, Wireless and Softphones
  • Easily access embedded applications through simple licence activation
  • Voicemail and auto attendant (expandable to 8 ports)
  • UM8000 messaging (expands to 16)
  • Transparently share applications between branch or remote locations to eliminate cost duplication
  • Advanced Range of CTI application can be added
  • IP networking for remote users or systems (up to 16 sites)
  • Affordable and powerful

Link your staff mobiles to their NEC desk phones

Like many IP PBX systems the NEC SV 8100 telephone system offers the ability to twin your mobile phone to the system. This is where your desk phone and mobile are programmed to ring at the same time when your office extension number is called. This ensures your staff are easy to track down and readily contactable.

DTPlusWare XML phone applications also deliver enhanced handset features and connect with the mobile worker through their smart phones. These applications include incoming call pop-up information, instant messaging from the handset, weather information, world clock and a personal photo album, all managed through a simple web interface.

Connect your PC and laptops to the SV8100 phone system

Apart from IP handsets that allow you to operate both devices from the one Ethernet cable, you can also load NEC's softphone and desktop client applications on their PC's for both remote and in-house use. The softphone application lets your staff share real-time information from anywhere with high quality video, audio, text and application features. They no longer need to be in the office to effective communicate.

NEC's Desktop Client takes this even further and combines mobility, rich presence, communication history, instant messaging, call control, voice, video conferencing and collaboration into a very powerful and easy to manage solution.

CTI Applications

CTI is simply an acronym for Computer Telephone Integration. This is the technical ability of your NEC 8100 pbx to communicate with your computer network and PC's. The NEC SV8100 solution has some incredibly advanced options with collaboration tools like video conferencing, messaging tools like unified communications and even contact centre applications for your call centres. It's just a question or working out which technologies are going to benefit your company.

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