Posts Categorized: Phone Systems

Ultimate Guide To Xima Chronicall Call Accounting and Real Time Reporting Software

A few years ago we looked further afield for more comprehensive call accounting and call reporting solutions to meet customers increasingly sophisticated requirements.  No longer did they just need basic call accounting.  Our customers wanted advanced reporting so they could drill down real time to see what staff and agents were doing and how productive… Read more »

Messages On Hold for phone systems

Messages on hold is one of the easiest things you can add to a phone system to help your company sound more professional.  People commonly think that messages on hold is part of a system but it isn’t.  A pbx simply has “provision” to be able to play various message sources.  What actually plays is… Read more »

7 Easy Ways To Prevent Phone System Hacking

In Australia over the last few years there has been an increase in pabx hacking and it can be a massive problem that could leave you $1000’s of dollars out of pocket.  Phone system hacking is typically instigated by overseas scumbags (and I use this word lightly) that are exploiting well known weaknesses in phone… Read more »

Phone System Maintenance Contracts – Are They Worth It?

Phone system maintenance is one of the most misunderstood components of buying a new office phone system.  Fundamentally, it protects you when something goes wrong.  But isn’t that what a warranty is for?  Actually no.  Most manufacturer phone system warranties cover you for parts, not the technical labour to come out, diagnose, replace the part… Read more »

Business Phone Systems Brisbane and Telecommunications Service

Infiniti has been installing and servicing business phone systems in Brisbane for the past 8 years.  With a large range of leading brands, everyday low pricing and qualified experienced technicians, Infiniti is the smart choice for your phone system in Brisbane and the greater metropolitan area. Being a telecommunications services company our technicians install business… Read more »