Posts Categorized: Phone Systems

6 Popular Features Of A Small Business Phone System

Many customers have absolutely no idea what technology is currently available. They’re used to their 10-year-old basic phone system and think that because the new ones look similar that they must work the same. Manufacturers have kept some handsets with a similar look and feel because that’s what customers are used to. But that’s where… Read more »

The Ericsson LG iPECS SBG-1000 PBX Makes Wireless Phone Systems A Reality

It’s incredible to believe that there are not more wireless phone systems available.  I’m not talking about a normal phone system with a couple of wireless handsets or even IP handsets.  I’m referring to a completely wireless solution. A wireless pabx requires no installation by a qualified technician and is perfect for: heritage listed homes… Read more »

Phone Systems Sydney And Telecommunications Services

Infiniti has been providing phone systems in Sydney for the past 10 years.  We also provide qualified experienced technicians for service work, help with spare parts and much more.  Infiniti is your one stop shop for all things related to phone systems in Sydney and the greater Sydney metropolitan area. Being a services company our… Read more »

Ericsson LG Phone Service & Support

Infiniti is has been supplying, servicing and trouble-shooting LG phone systems since they were called LG Aria over 14 years ago.  Today, in their latest name change, they are now called Ericsson LG.  All our Ericsson LG phone technicians are certified and experienced in the current model LG iPECS-LIK and the iPECS SBG-1000.  So when… Read more »

Business Phone Systems Buyers Guide – Part 2

Here we continue our guide to buying phone systems. In the last blog we covered: buying popular systems, guarantees with phone systems and available payment options. So let’s start this blog with….. Bundling can be brilliant or a disaster – it’s up to you. Bundling is technique where phone companies use savings they are able… Read more »

Business Telephone Systems Buyer’s Guide – Part 1

We’ve compiled a handy guide on buying business telephone systems. It’s not intended to be a definitive list but rather a guide to ensure you answer all the important questions. Here we cover the first 4 popular topics. In our next blog post we’ll cover the remaining topics. Popular Business Telephone Systems An important rule… Read more »

Avaya Essential Edition Embedded Voicemail is Brilliant and FREE

With the Essential Edition software, which is what all Australian customers receive as a minimum, the sophisticated Embedded Voicemail (Voicemail Lite) is included at no charge.  Unlike other basic free voicemail solutions the Voicemail Lite deals with advanced call handling as well as messaging on the Avaya IP Office 500 phone system. The embedded voicemail… Read more »

Avaya IP Office and CTI – How Does It Work? What Does It Mean For You?

Computer Telephony Integration (CTI) is a fancy acronym that simply means the Avaya IP 500 phone system can talk to, and interact with, external computer applications.  The common language they talk is called TAPI.  The most common applications you’ll use with the Avaya CTI will be screen popping from application databases, calling from screen etc. … Read more »

Customise your own Avaya IP Office Auto Attendant with Voicemail Pro Client

Auto Attendant is the ability of a phone system to present users with options and control call handling.  The Avaya IP Office Preferred Edition Voicemail Pro takes it so much further.  Avays understands the needs of call centres and larger corporations that need to be able to customise advanced call flows themselves whenever they need… Read more »