How Quality of Service can affect your VoIP Calls (and what to do about it) If you’re using VoIP or SIP trunks, there are a number of factors that can impact the quality of your calls. Many of these have nothing to do with your PBX system or the quality of your VoIP or SIP… Read more »
It’s a question we’re often asked, “What’s the difference between VoIP and SIP?” Both are technologies that have revolutionized the way we communicate every day, even if we don’t know it. But when it comes to your office phone solution, which one is the better choice? Here, we’ll explain what they are, how they work,… Read more »
PBX & VOIP Hacking PBX & VOIP hacking is responsible for millions of dollars in losses for organisations each year, and it’s having a massive impact on Australian businesses. Who will protect your business from hackers? PBX & VOIP hacking can result is a substantial amount of unauthorized call charges on your telecommunications account from people… Read more »
Want to present a national image to your clients, but also want to reach that local market with phone numbers across the country? Better still, do you want all of those numbers to be automatically directed straight to your head office? Incoming Interstate, Regional, or Out-Of- Area numbers are a fantastic way to create a… Read more »
Today we’re discussing the various Avaya IP Office License for the Avaya Phone System. Avaya identified that certain staff have additional feature requirements so rather than expensive additions across the entire system you are able to purchase them on a staff by staff basis. In it’s standard form the Avaya IP500 fits about 90% of staff… Read more »
The Avaya Reception Console is the PC based Windows Receptionist solution for the Avaya IP Office 500 pbx solution. It is a brilliant tool that infinitely improves the call handling and productivity of any busy company. If your receptionist handles at least 80+ calls per day the Avaya SoftConsole would be a must. The Soft Console… Read more »
5 years ago if you had asked our experts if a Hosted PBX is as good as a traditional phone system you’d have been laughed out of the room. Today it’s hosted customers that are doing the laughing. So what is a hosted pbx? A PBX is simply an acronym for the “Private Branch Exchange”… Read more »
Modern telephone systems have changed dramatically in the past few years. With the rapid uptake of VoIP by the general business market, telephone systems are now squarely targeted and designed with this in mind. (You can view the full range of telephone systems available here) So what types of VoIP functionality do telephone systems offer? Basically… Read more »
Let’s start with the basics and progress from there. An IP Phone System is simply a telephone system that allows users to connect both VoIP phone lines and IP handsets. IP is an acronym to describe “Internet Protocol” and VoIP is simply and extension of this as “Voice over Internet Protocol”. It means that rather… Read more »
Today’s new IP-based telephone systems are designed with capabilities small businesses can use to attract more customers, expand operations, streamline routine customer transactions and so much more. Here we look at four key ways any growing business can benefit from today’s new IP-based communications solutions, including taking advantage of built-in cost savings. The New IP-Based… Read more »
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Looking for help to find your new phone system? Enter a few details below and one of our new phone system team will give you a call back to talk through your options.
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Looking for help to find your new phone system? Enter a few details below and one of our new phone system team will give you a call back to talk through your options.
Request A Consultation
Looking for help to find your new phone system? Enter a few details below and one of our new phone system team will give you a call back to talk through your options.
Request A Consultation
Looking for help to find your new phone system? Enter a few details below and one of our new phone system team will give you a call back to talk through your options.
Request A Consultation
Looking for help to find your new phone system? Enter a few details below and one of our new phone system team will give you a call back to talk through your options.
Request A Consultation
Looking for help to find your new phone system? Enter a few details below and one of our new phone system team will give you a call back to talk through your options.
Request A Consultation
Looking for help to find your new phone system? Enter a few details below and one of our new phone system team will give you a call back to talk through your options.
