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Avaya 1408 Phone Handset (Standard)

The Avaya 1408 phone is an affordable digital handset designed for everyday users. It’s one of the most popular Avaya handsets and a great way to keep costs down without compromising on functionality. The 1408 is easy to use, feature rich, and is in a style customers are used to. For a full overview of the Avaya 1408 phone please read below.

Key features of the Avaya 1408 phone include::

  • 8 flex keys to program however you want
  • Each of the 8 flex keys offers both red and green flashing LED's so you can see if they are free or busy. This is very popular in busy offices.
  • One touch buttons for popular telephone tasks such as transfer, mute, conference, drop (end a call), hold, mute and many more.
  • High quality speakerphone
  • Hands free calling and communication
  • An integrated headset jack to support all the popular Plantronics, Jabra and Sennheiser headsets
  • Clear, easy to read three line, 24 character, display with white backlighting for incredibly easy viewing in any light condition
  • Large capacity contacts and call log applications that make your life so much easier as you can now call people back at the touch of a button.
  • Intelligent user interface that provides only the options you need in the areas you're in. You don't need a PHD to operate it but there's almost nothing you can't customise.

Avaya 1408 Phone Handset (standard)

Perfect for everyday users, the new Avaya 1408 phone is the most popular in the budget focused Avaya 1400 series of digital handsets. The Avaya 1408 phone has 8 colour LED buttons in the middle of the handset.  This makes it very easy to see staff/ phone lines at a glance.  Conversly, the premium equivalent, the 1400 handset series. This new Avaya 1400 series offers consumers a more traditional looking pbx handset than the previous range. The 1408 has 8 buttons in the middle of the handset that can be programmed for staff, phone lines, other features and the names are displayed here on paper labels. The premium 9500 series offers the same overall features and functionality but operates quite differently. In contrast the 9504 and Avaya 9508 phone  has a very different approach.  Everything is based around the on screen display with buttons on each side showing 4 or 8 items respectively. You then toggle across three different screens to show the equivalent of 12, or 24, programmable buttons overall.  The Avaya 1408 phone simply has the 8 buttons in the middle of the handst

For most customers, their decision comes down to the additional price of the premium range, what they're used to, as well as any aesthetic preference they may have.

The Avaya 1408 phone is the most popular in the new Avaya 1400 series line-up because it's cheap, brilliant in its functionality and easy to use. Now it looks more like the traditional style phones that people are used to operating it's an easy choice to compliment the award winning Avaya IP 500 V2 phone system. It's more feature rich than the Avaya 1403 phone and the only real difference between it and Avaya 1416 is a slightly bigger (adjustable angle) screen and 8 more flex keys.   The Avaya 1408 phone is compact, well designed and looks stylish in black.

One of the best additions to the new Avaya 1408 phone is the green and red LED lights next to the programable flex keys.   In a typical office you can see with a simple glance if people are on the phone or available (if that's what you program the keys for).   This is ideal for small office applications in particular where you may not have a dedicated receptionist so different staff help answering calls.

Avaya has gone back to a more traditional looking phone with the1408 phone and it's very much like the popular LG Ericsson, Panasonic and other competitors it comes up against in this space.   Finally you can get the looks you're familiar with, combined with Avaya's market leading functionality.   If you're looking to implement the awesome One-X on screen platform where you can do everything with the click of a mouse then you don't necessarily need the more expensive, feature rich 1416 phoneanyway.    The Avaya 1408 phone does everything 95% of staff could want.   The only real need for the 1416 is if you had a more staff and literally wanted to see more people on your handset. If you have more than 16 staff and want to do this then you'd opt for the cheaper Avaya 1408 and simply use the One-X platform.

The Avaya One-X allows you to do everything you need on screen from listening to voicemail, to answering and even transferring calls, accessing personal and company speed dials and even co-ordinating a conference call.   If you're looking for IP handsets to compliment the Avaya IP 500 V2 phone system then check out the Avaya 1603Avaya 1608 and Avaya 1616 models or thehuge selection in the premium Avaya 9600 series.

Contact us to arrange a no obligation Avaya demonstration and see first hand how the sensational Avaya IP 500 phone system  with Avaya1408 phones can help transform your business.

Connectivity

  1403 1408 1416 Button Module
Avaya AuraTM Communication Manager
(Avaya Aura Communication Manager 5.2.1 or later)
       
IP Office
(IP Office Release 6.0 or later)
       
Integral Enterprise
(E07, IEE2 or later)
       

Features

Key Features 1403 1408 1416
color Black Black Black
Handset with 9-foot cord      
Stand Wedge Dual position flip Dual position flip
Wall-mountable      
Adjustable tilt Display      
Graphical Display size: rows x pixels 128 x 25 pixels 181 x 40 pixels 181 x 56 pixels
# rows x characters (approximate) ~ 2 x 18 ~ 3 x 26 ~ 4 x 26
# Chinese characters (12x12 pixels per character) 2 x 10 3 x 14 4 x 14
Permanently-labelled feature buttons: Speaker, Mute, Volume, Avaya Menu, Hold, Conference, Transfer, Drop, Redial      
Permanently-labelled feature buttons: Headset, Phone, Call Log, Contacts, Voicemail Message      
Permanently-labelled Navigation Cluster (Up/Down, Left/Right, OK)      
Message Waiting Indicator      
Administrable Buttons 3 8 16
Contextual softkey buttons   3 3
Button Module 32 supported      
Headset supported      
2-way speakerphone      
2-way line interface      
Call Control Protocol DCP DCP DCP
Codecs G711 G711 G711
Avaya Aura Communication Manager
Alias on Communication Manager 5.2.1 and above   2410 2420
Native support on Communication Manager 6.0      
Full access to Communication Manager call appearances and features      
Line appearance/feature key buttons   8 16
Contracts and Call Log application      
Avaya IP Office
Native support on IP Office R6.0      
Full access to IP Office call appearances and features      
Line appearance/feature key buttons 3 8 16
Centralized Contacts and Call Log application      
IP Office feature menu with status indication      
Support of IP Office Hot Desking      
Avaya Integral Enterprise
Support with E07, IEE2 and above      
Partner/feature/short dial key buttons   8 16

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