Not sure which phone system is right for your business?
Avaya 1603 Phone Handset
The Avaya 1603 IP phone is the entry level model in the budget Avaya 1600 IP series. It’s great value and is perfect for staff and locations in the office that only need a basic phone. Read more about the 1603 below.
The Avaya 1603 phone is the basic model in the more price conscious Avaya 1600 IP series line up. It's incredibly affordable and a great addition for people not needing advanced functionality. If you're looking for the cheaper, non IP, phone handsets you're after the new equivalent Avaya 1403 phone. The Avaya 1603 is the perfect IP handset for waiting rooms, temporary desks, kitchens, retail showrooms and for staff that rarely use the phone.
The equivalent handset in the premium IP range is the 9601. They're very similar except rather than having paper labels, everything is on the screen and digital with the 9601. Given the fact that neither handset is Gigabit you are probably better off with the 1603 unless you want to keep consistency with the same handset series across the company. If you're after gigabit connectivity, not 10/100, then the other handsets in the premium Avaya 9600 series are for you.
The Avaya 1603 IP phone handset for the IP Office 500 pbx is an excellent entry level phone that makes a perfect companion to the more advanced IP and digital phones. It's even more feature rich and easier to use than the 5602 handset it replaces.
Avaya has gone back to a more traditional looking phone with this new 1600 series and the 1603 is now very much more like traditional handsets still offered by other leading brands for customers that still want the look and feel of handsets they're familiar while still accessing all the modern features available. Unlike the digital budget range 1400 series handsets, the 1600 IP range allows you to plug a handset into any Ethernet port and the system will automatically recognise it. This plug and play feature makes company add, move and changes incredibly easy.
If you're looking to implement the awesome One-X on screen platform where you can do everything with the click of a mouse then you don't necessarily need the more expensive, feature rich models like the 1608 and 1616 handsets. You can do everything you need on screen from listening to voicemail, to answering and even transferring calls, accessing personal and company speed dials and even co-ordinating a conference call.
If you're looking for more flex keys, or a phone for staff that are everyday users then check out the 1608 or 1616 models or the premium 9600 series. If you're looking for phone handsets then check out the equivalent 1403, 1408 and 1416 models or the premium Avaya 9500 series.
Avaya AuraTM Communication Manager (Avaya Aura Communication Manager 5.2.1 or later)
The phone system has been installed by your technician. I am very pleased with the whole experience of purchasing from Infiniti. I will highly recommend your company. Thank you all at Infiniti
Gary Callaghan - Principal G J Callaghan & Co.
Infiniti organised the installation very well making it a simple process. The technicians were thorough and know their product well.
Rob Norman Southland Vineyard Church - St Marys, SA
Technician (greg) was very personable and efficient - everything is going great after the changes.
Linda Three Sixty Degrees Australia
So far so good haven't had any issues since Neil has been out- he is always really thorough one of the best techs we have ever had really knows the ins and outs of the system and doesn't come out and waste our time.
Odet Power Customs Services
Our new system is working extremely well. The installation went smoothly and the technicians gets a 9/10 rating. We can highly recommend Infiniti.