Call Sales
1300 889 792

Not sure which phone system
is right for your business?

Australian Owned

Avaya 9621G Phone Handset

The Avaya 9621G IP phone is one of the executive models in the large 9600 IP series lineup. It’s designed for serious phone users and offers users Gigabit connectivity and a colour touch screen. For more detailed information about the 9621G phone please read below.

Key features of the Avaya 9621L IP handset include:

  • Large, easy to read colour screen
  • Choice of handset colours - grey, red, yellow, blue, white and silver
  • 10/100 MB support
  • 2ndEthernet line interface
  • Power-over-Ethernet Class 2 design with "sleep mode" for reduced energy consumption and costs
  • H.323 and SIP call control protocol
  • Custom Faceplate option
  • Web browser support
  • 12 programmable administrative buttons
  • Headset jack supports wide array of corded and wireless Plantronics, Sennheiser and Jabra headsets
  • High definition wideband audio
  • Integrated, high-quality speakerphone
  • Simplified call control on screen using intelligent context adaptive logic

Avaya 9621G Phone Handset (Executive Handset)

The Avaya 9621G IP handset is the step up from the 9611G IP phone . The "G" in both models denotes that they natively offer integrated Gigabit support. That said, there are really only very small differences on the 9621G - larger colour touch screen, POE class 2, custom name plate option, no extra USB connection and no soft keys as it is all done by touch. So unless you need POE class 2, do you really need a touch screen for an extra $200+ at RRP?

Incredibly, there are another 7 models above thex 9621G IP phone. The reality is the only other models you 'd seriously look to might be the 9620C IP phone or the 9641G IP for reception. The /handset/avaya-9620c-phone-handset/ 9620C only offers the extra option of handset colour choice and actually a smaller screen and fewer functions - quite a premium for a only handset colour. The 9641 offers a bigger touch screen than the 9621 and integrated Bluetooth. Even for a reception point, the 9611 and 9621 really are the pick of the gigabit bunch. Even Avaya describes these two models as suitable for the essential or everyday user.

The models up from these three become somewhat tenuous for most. You start getting colour handsets, bigger screens and the choice of different colour handsets and custom faceplates. We suggest you look at the comparison chart at the bottom of the page to work out what 's best for your own requirements.

The 9621 phone is very easy to use with the large colour touch screen display, everything is easily found and the colour really does make it very user friendly. If you want to go for cheaper handset in your deployment then the 9611 , or the 9608 or 1600 IP phones for non gigabit environments (10/100MB) would be where you should look.

The Avaya 9621G IP handset comes with wideband audio technology to offer a natural, premium, IP sound quality. Without wideband, IP telephony can sound slightly less natural as the audio frequency range is narrower and suppressed.

An intuitive colour touch display means you can navigate the 9621 handset functions easier than the monochrome handsets on some IP models. You also have the programming choice of 0-5 on screen sofkeys for context sensitive features. "Context sensitive" means that depending on which function you are performing (making a call, accessing voicemail etc) it will then display the most logical options for you on screen.

On the screen you can also toggle between different screens at a touch and the handset can display up to 24 staff/ phone lines or whatever else you want to program them for. In the event you like to see more than 24 users you can add an optional 12 button DSS console with LCD screen to provide 96 programmable buttons in total.

In a typical gigabit environment rollout the Avaya 9611G IP and 9621G phones are normally the most popular. The cheaper 9608 is a better choice for companies operating 10/100MB environments. Whichever IP handsets you choose you can also mix and match from any IP or phone handsets including the budget Avaya 1600 IP phones . If you 're looking for a virtually identical - but less expensive- non-IP version of this phone, check out the popular 9508 phone handset.

Like all IP handsets, the Avaya 9621 phone allows you to plug it into any Ethernet port that is connected to the Avaya IP500 telephone system will register automatically. This makes staff moves very easy because you simply BYO your IP handset and away you go. Your extension number and your all user preferences are also instantly reinstated. This also works for staff moving between office locations - they simply log on to an available IP phone.

To experience the Avaya 9621 IP handset firsthand, give our friendly staff a call today and arrange a no-obligation demonstration. We look forward to showing you how an Avaya IP phone system can transform your business.

Avaya 9621G Phone Handset Series Feature Comparison

Features 9601 9608 9611G 9621G 9641G 9620C 9620L 9630G 9640 / G 9650 / C 9670G
User Type Walkup/Every User Everyday User Essential User Essential User Navigator Everyday User Everyday User Essential User Essential User Essential User & Navigator Essential User
Wideband Audio
Headset
Speaker Phone
Button or Touch Screen 3 button LED 8 buttons w red green LED 8 buttons w red green LED Touch Screen Touch Screen Red LED Red LED 6 with red LED 6 with red LED 3 lines with red LED 8 or 16 additional buttons with red LED Touch Screen
Display Size (inches) 2.4 x 1.0 3.2 x 2.2 2.8 x 2.1 3.7 x 2.1 4.1 x 2.3 3.1 x 1.6 3.1 x 1.6 3.1 x 2.3 3.1 x 2.3 3.1 x 2.3 5.1 x 3.8
Display Type Mono-chrome Mono-chrome Color Color touch Color touch Color Grey scale Grey scale Color Grey scale
C=color
Color touch
Softkeys 3 4 4 0-5 0-5 4 4 4 4 4 0-5
USB
Integrated Bluetooth (H.323) integrated (H.323)
Gigabit Support Integrated Integrated Integrated adapter integrated G = integrated adapter integrated
2nd Ethernet line interface
POE Class 1 1 1 2 2 2 1 2 2 2 2
Call Control Protocol SIP H.323 + SIP H.323 + SIP H.323 + SIP H.323 + SIP H.323 + SIP H.323 + SIP H.323 + SIP H.323 + SIP H.323 + SIP H.323
Web Browser Support
Colour Choice grey grey grey grey or custom grey or custom grey, red, yellow, blue, white, silver grey, red, yellow, blue, white, silver grey, red, yellow, blue, white, silver grey, red, yellow, blue, white, silver grey, red, yellow, blue, white, silver grey, red, yellow, blue, white, silver
Custom Face Plate

Request a Free Consultation

Looking For Help Choosing The Right Phone System For Your Business? Not Sure How The NBN Will Affect Your Phone System? Talk To A Phone Systems Export Today (Jargon-free, and Free)

Free Consultation Service & Support Contact Us Phone System Finder Wizard
Request a Quote

Free Consultation

After completing the form below, one of our phone systems experts will call you back to discuss your system needs.

  • This field is for validation purposes and should be left unchanged.

Need An Instant Quote?

Simply ring us on the number below and one of our qualified staff can answer your questions today

1300 889 792

FAQ / Help guide

FAQs

4 Steps To Easily Move Your Business To The NBN inc. Checklist

Updating your Phone System Greetings & Voicemail for Christmas, Easter Etc

How To Move Your Business Phone Number In 4 Easy Steps


Book a Maintenance or Service Job


Need Support Now?

Call one of our friendly customer support members today

1300 889 792

Contact Us

Have a question you want answered or looking for more information? We can help, fill in the form below and we will be in contact shortly.


  • This field is for validation purposes and should be left unchanged.

Request a Free Consultation

Looking for help to find your new phone system? Enter a few details below and one of our new phone system team will give you a call back to talk through your options.

  • This field is for validation purposes and should be left unchanged.

Book a Phone Call

Enter a few details below and one of our team will give you a call back to talk through your options.

  • This field is for validation purposes and should be left unchanged.

Request a Meeting

Enter a few details below and one of our team will give you a call back to arrange a discussion in person.

  • This field is for validation purposes and should be left unchanged.

Request a Free Consultation

Looking for help to find your new phone system? Enter a few details below and one of our new phone system team will give you a call back to talk through your options.

  • This field is for validation purposes and should be left unchanged.

Request a Free Consultation

Looking for help to find your new phone system? Enter a few details below and one of our new phone system team will give you a call back to talk through your options.

  • This field is for validation purposes and should be left unchanged.