In this Avaya Vantage™ Device review we will look at the handsets pro's and con's, and who the Vantage™ is and is not for. The Avaya Vantage ™ is an outstanding, third-generation Unified Communications device. It supports full customisation and access to millions of cloud-based applications. With some many handset and communications options on the market, choosing the handset to fit your needs and your business can be extremely overwhelming. We are here to help you make the right decisions.

Using our 15+ years of experience of working with businesses and communications systems day-in, day-out, we will review phone systems and examine the good and the bad in each handset. We want you to make an informed decision and purchase the most suitable handset for your business, so we have done the legwork for you! Read on to discover what makes the Avaya Vantage ™ so amazing, how it compares to other handsets on the market and if it is the right handset for you.

Who Is The Avaya Vantage™ Device For?

This eye catching, user-friendly device can be used in many work environments. We have found that it is perfect for use on desktops, in hotel rooms, healthcare facilities, kiosks and more. The Avaya Vantage ™ can be used wherever customers need to run their applications- whether that is a guest at a hotel opening a ‘in room dining’ application or a member at a gym booking in for a class. Our customers have reported that the Avaya Vantage ™ is easy to personalise for their individual use and industry, and they enjoy changing the way their business works by having the advantages of a deskphone integrated with the flexibility of an application platform.

Main Benefits Of The Avaya Vantage™ Device

Modern Form

We are so impressed with the cutting-edge design of the Avaya Vantage ™. The innovative, all glass device sports a large touch screen display, no mechanica buttons and a small desktop footprint (if you choose to position it there- it can just as easily be wall mounted or set in a cradle). The form not only looks impressive, but also pushes the boundaries of user experience on all levels as it is easy to use and gathers communication needs into one device.

Outstanding Audio

With a range of supported Codecs and Wideband Audio the Avaya Vantage ™ customers say that the quality of the device is excellent. The performance of the audio and video communications is magnificent and so the Avaya Vantage ™ is an excellent communications device for voice and video calling.

Voice Assistant

Voice assistant technology is everywhere! From Apple’s ‘Siri’, to ‘Ok Google’ and Amazon ‘Alexa’ almost everyone has a virtual voice assistant in their lives. The Avaya Vantage ™ Device includes this modern technology in their communications offering. With Vantage Voice Assistant, you can interact with the device by simply saying ‘Hello Vantage’. Once you have opened up communications, you can achieve your task of calling another person by sayng ‘Call Henry’ or ‘Call xxxxx473984’. This is convenient, easy to use and brings an extra dimension to the way you communicate.

Alternatives To The Avaya Vantage™ Device ?

Amazingly, at present we cannot find any competitors in this niche customisation market!

However, if you are looking for something a bit different- perhaps something focused more towards your day-to-day office operations which still retain a great number of features and functionality then look into the Ericsson LG or the fully-managed SpringCom Hosted system.

Avaya Vantage™ Device Pro's

Simple Customisation

Through the Google Play Apps and Avaya Breeze ™ Software Development Kit you can customise your Avaya Vantage ™ device easily. Create a device that fits your unique business needs and enjoy seamless workflow!

Streamlined Communications

The Avaya Vantage ™ is easy to use, with engagement coming naturally. Rather than having to work across multiple devices- phone handset for calls, computer for emails and so on- all of your communication needs are streamlined together in one place!

Ease of Use3

Carrying along the theme of streamlined communications, we find the Avaya Vantage ™ is incredibly easy to use. There are no jarring pauses in either workflow or communications are you easily navigate your customised device with the beautiful touch screen.

Vantage Voice Assistant

With Vantage Voice Assistant, you can interact with the device by simply saying ‘Hello Vantage’. Once you have opened up communications, you can achieve your task of calling another person by sayng ‘Call Henry’ or ‘Call xxxxx473984’. This is convenient, easy to use and brings an extra dimension to the way you communicate.

Avaya Vantage™ Device Con's

Too Much for some businesses

As incredible as it is, the Avaya Vantage ™ Device is not for everyone. You may be drawn in by the beauty and advanced technology, but if you do not need all of this functionality then it can over-complicate your working environment.

Not for your average office

Following on, the Avaya Vantage ™ is not suited to the average office. It is an exceptional device for those businesses who can make the most of it- such as hotels, medical offices, restaurants and other businesses that benefit from niche, customer application - but it surely is not for everyone. The average office would instead benefit from a desk phone and tablet or computer, as this combination is better equipped for rich data and collaboration.

Conclusion

Overall, we are very impressed with the Avaya Vantage ™. The niche service provides amazing seamless, naturally engagement for customer-facing businesses and environments and eliminates the need for multiple devices. The only customisable desktop device in the industry is thoroughly enjoyed by it’s customers and - if you have the need for it- will be thoroughly enjoyed by you! Before you decide upon a device consider whether your business fits the bill for the Avaya Vantage ™, and whether you will make the most of its niche offerings.