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Samsung – IP Phone SMT-i6010

Samsung SMT-i6010 is a sleek and logical handset great for small to medium businesses. The functions and features can develop a small office into a professional environment.

Communications technology has developed so much over the past decade, and indeed over the past few years alone! Users now conduct their business on the move more than ever, and for this they need a telecommunications system that works with them. Samsung has introduced the SMT-i6000 range to allow users to make and receive calls on numerous devices and take the communications capacity on their travels with them.

There are so many handset options within the Samsung SMT range, plus a plethora of other handset options on other phone systems too. With all of these options, choosing the handset to fit your needs and your business can be extremely overwhelming. We are here to help you make the right decisions. Using our 15+ years of experience of working with businesses and communications systems day-in, day-out, we will review phone systems and look at the pros, cons and ideal users.

We will begin by looking into the Samsung IP Phone SMT-i6010. Read on to discover what the SMT-i6010 has to offer, how it compares to other handsets on the market and if it is the right handset for you.

Who Is The IP Phone SMT-i6010 For?

The Samsung SMT range has a number of phones that vary in functionality and client suitability. This SMT-i6010 is a functional and user friendly entry-level IP phone. Therefore, this handset in particular is suitable for small to medium sized offices.

Main Benefits Of The IP Phone SMT-i6010

With it’s great range of user-friendly features the SMT-i6010 has many benefits for the user and subsequently, the business. We have inspected the handset thourhougly and we believe that these are the main advantages of the communications system.

Ease of Use

The handset has a sleek and logical design, with the buttons grouped according to function. The features are conveniently placed so that you have the ability to check your voicemails, call forward, conference call and more with absolute ease.

Modern Functionality

The handset looks incredibly stylish - they have a unique ‘floating’ handpiece that allows users to pick up the call from any angle or direction. The incredible aesthetics are one benefit, but the real reward comes from this ability to easily pick up the handset. The angle of the handset itself can even be adjusted and wall mounted depending on the preference of the user.

Simple Maintenance

Navigating system updates and installation can be a minefield. The Samsung SMT-i6010 has made these daunting tasks easy for the users. A simple USB drive lets users easily configure new phones and upgrade phone software.

Alternatives To The IP Phone SMT-i6010?

There are plenty of telecommunications systems on the market that are suited to small to medium sized businesses, so it is important that you research and find the system best suited to your needs. The difference between the phone system and the handsets is that although the handsets are of course an important factor, they are essentially keyboards for the phone system itself. The phone system is where a lot of the features and functionality stem from. Therefore, it is important that you first choose a phone system that suits your needs, and then choose the handset that you want to work with that system.

To begin with, the phone system that sits behind the Samsung SMT-i6010 is the Samsung 7030. The OfficeServ 7030 can ustlise any combination of Samsung’s wired and wireless handsets, IP and digital phones, so you can use the one phone system with a combination of handsets if you wish. The pbx supports up to 16 phones, is easy to implement and manage and can handle advanced features and functions.

There are many handsets that work with the 7030 system, and so we look into the handsets that are the best alternatives to the SMT-i6010.

SMT-i3105

The SMT-i3105 is perfect for smaller teams. The phone has the capacity, features and functionality for a low to moderate user base, and so is suited to common areas, lobbies and waiting rooms.

SMT-i6011

Another great alternative is the SMT-i6011. This handset has more advanced features, and so is suitable for managers and executive assistants. The handset offers integrated WiFi and bluetooth, and so this desk phone has a range of advanced features and creates a professional image.

iPECS eMG80

The iPECS eMG80 is a phone system from LG Ericsson. This system is also for small to medium enterprises of 2-48 staff. The eMG80 is an incredible top quality product for a very low price. The system offers all of the basic features such as voicemail, DND, day and night greetings etc, and also showcases the more advanced features like voicemail to email, auto-attendant and multi-party video conferencing. This system offers an outstanding range of features at a low price. Here are a couple of handset alternatives from within this range.

LDP-9240D

The LDP-9240D handset is perfect for growing businesses. Any business could start with 8-12 users, yet it can increase to over 100 ports seamlessly for shared access. The handset also incorporates an EHSA, allowing the handset to electronically connect a wireless headset and phone for hands free communications. The handset supports SIP trunking, multi-site technology and remote connectivity.

LIP-9030

This mid-range Gigabit IP phone sits mid-scale in terms of functionality and features. The LIP-9030 has a full duplex speakerphone, wide band audio and EHSA. The handset combines an adequate number of functions suitable for many businesses, including managers, remote works and general offices. The audio quality if fantastic and the number of features, together with the competency and low price point have many customers utlising and enjoying the LIP-9030.

Springcom Hosted Cloud PBX

More and more businesses are moving to a hosted pbx rather than installing physical hardware. With a SpringCom hosted system, rather than investing in the physical hardware box and wiring that sits in the office, the entire pbx sits in the cloud. Handsets are delivered pre-programmed and come with free programming changes for life- therefore, the system is completely scalable and so can grow with the business. An incredible feature system also comes as standard, with features such as call flow, auto-attendant, calling waiting and voicemail to email technology. SpringCom Hosted works together with the Yealink handset range.

SIP-T27G

This feature-rich handset has brilliant voice capabilities and increased function extension capability. The handset uses wideband audio to deliver excellent sound quality. This handset also has Bluetooth, Wi-Fi and USB recording features. Wireless headsets, three-way audio conferencing and an adjustable stand are just some of the features offered up by the SIP-T27G.

SIP-T23G

Yealink SIP-T23G maximizes productivity and user interaction with the handset. The HD voice technology provides clear audio, and the handset also provides third-party communication applications. This handset is a cost-effective option to streamline business processes in a professional way and provide professional communications for office environments of any size.

Samsung IP Phone SMT-i6010 Pro's

Logical Button Layout and Ergonomic Design

The layout for the buttons on this handset has been designed in groups according to function and most-used features. The arrangement of the buttons creates streamlined communications and increases workplace productivity along with the easy to handle receiver and hook!

Smartphones and Tablets as Add-on Modules

Buy multi button (flexkey) addons for your handset that can be costly. So Samsung have created an app linking the tablet to the desk phone provides up to 99 programmable buttons, (OfficeServ only), giving one touch access to functions or extension numbers with color coded status indication and name displays.

Professional Features

One problem that many small businesses make is to use a very basic phone system without any slick features. Although the features here are limited, they are essential to any business.

EHSA USB port

The SMT-i6010 handset itself is a wired handset, however, it does offer an EHSA USB port. The Electronic Hook Switch Adaptor allows the handset to connect with a wireless headset. This EHSA allows users to free them from sitting at their desks and move around whilst on the phone by communicating via their wireless headsets. The calls can be moved from handset to headset and back at the push of a button.

IP Phone SMT-i6010 Con's
Half-Duplex Speakerphone

Although the handset has HD voice quality to allow users to hear more clearly in noisy environments, the SMT-i6010 has a half duplex speakerphone, whereas the i6021 supports full duplex speakerphone capability. Half-duplex lets you send and receive data (in this case, the human voice) one at a time, and so can cause drop-outs and stop-start conversations. Full duplex allows the speakers to talk simultaneously and so although they may talk over one another, all information will be sent and received.

No Wireless Capability

As the handset is fully wired, it does not offer the wireless capability of the more advanced handsets. Other handsets within the SMT-i600 desk phones have the ability to also act as a Wi-Fi hotspot for up to five different devices. This is not available with the SMT-i6010.

Lack of Advanced Features

The features are brilliant for entry-level phone systems for small to medium businesses, however, as your business develops and expands you will want more feature functionality.

Conclusion

Essentially, the SMT-i6010 phone is a great solution for small businesses who need the features for a professional working environment- such as DND, voicemail and headset capability, but do not need the full functionality that the more advanced handsets offer.

Compare this handset to the … and explore the different functionalities offered by each system. If you are looking for an entry-level, basic handset then the SMT-i6010 could be the phone for you - but in today’s fast-paced communications climate, how soon would you need to upgrade the simple handset to a more technologically advanced system?

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Request A Consultation

Looking for help to find your new phone system? Enter a few details below and one of our new phone system team will give you a call back to talk through your options.

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Looking for help to find your new phone system? Enter a few details below and one of our new phone system team will give you a call back to talk through your options.

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