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Samsung SMT-i5243 IP Phone Handset

The Samsung SMT-i5243 IP handset is the top of the range in the 5200 IP handset series and is ideal for users who handle large volumes of calls such as a CEO or manager.

Samsung SMT-i5243 IP Phone Handset

The Samsung SMT - i5243 IP handset is the top of the range in the Samsung SMT-i5000 IP phone series and is ideal for users who handle large volumes of calls. It offers users a full colour high definition LED screen as well as combining other easy to use features like 14 one touch buttons. Most top of the line IP handsets are screen driven only so this combination of screen driven as well as 14 LED buttons really caters to the SME market in a way that some other top of the line IP handsets dont. The Samsung SMT - i5243 IP handset isnt a radical departure from what Australian customers are used to with traditional pbx handsets whilst still offering all the latest IP technology.

The Samsung SMT-i5243 IP phone supports XML Open Interface which allows 3rd party applications to utilise the high resolution colour LED display of the phone. Open source XML with the SMT-i5243 phone can also potentially support high definition video streaming directly onto the screen.

The call quality is excellent on the SMT-i5243, as with any IP phone handset that supports wideband audio. And the G.722 wideband Codec delivers a natural, premium quality VoIP call experience. Without wideband, voice quality is compressed and certain sounds can arguably be harder to distinguish.

Like other screen driven IP handsets, the SMT-i5243 offers buttons to the right and below the screen (10 in total). These allow users to easily interface with what is on screen and are context sensitive. This simply means that whatever function you are using on screen the options provided will match the "context" on screen. This style of Samsung design is becoming somewhat universal amongst many leading brands and it simply makes navigation and day to day use much easier and more intuitive. In total there are 33 feature keys as well as the 14 programmable keys. If you need additional visibility for users you can always attach a SMT-i5264 DSS console with an extra 64 buttons so that all staff are visible at a glance.

We really like the 14 buttons that are customisable. They can be programmed to show other staff, or features and have LED busy lamp fields that show the status of users. There are three different colour status indications; Busy, Free or In Meeting. These type of buttons with LED lights make the phone very easy to use, and is something favoured by smaller companies with less staff so they can see if someone is on the phone or not before they transfer by the LED colour next to the name. In larger environments staff are used to not being able to see everyone else and they have dedicated receptionists. The screen for the 14 programmable buttons is also LCD and doesnt require paper inserts so as you change staff you can easily update the fields displayed.

There is a jog dial button in the middle SMT-i5243 handset and this has also become standard on most top IP handsets. This makes navigating speed dials, redials and other functions very straightforward. Also Samsung has also intelligently broken up on call functions with system functions. System functions like conference, phone book, voicemail etc are all in one section. Near the keypad youll find call functions like mute, volume etc. This is really smart.

One of the great features of all Samsung handsets is you can easily customise the display yourself with their Easyset application for users. OfficeServ Easyset is a Windows Browser and, more importantly, you dont need to be an expert to use it. With a simple mouse click staff can change their handset features like Extension BLF, Divert Target, Divert Condition, Personal Speed Dial and a lot more. This means you dont need to involve system administrators for an individual staff member to easily and confidently change the display etc on their Samsung 5243 IP handset.

The reality is that most users will never justify the expense of the colour screen fully featured Samsung SMT-i5243 phone. In the Samsung SMT-i5000 IP phone series line up there is also the cheaper monochrome versions like the SMT-i5230 or the SMT-i5210 and SMT-i5220. If you want you can also look to the cheaper, more basic Samsung SMT-i3000 IP phone series which offer the SMT-i3105 and SMT-i3100 and also worth with the OfficeServ pbx systems.

Being a hybrid pbx system you can also connect Samsung phone handsets as well as wireless IP for mobility. If your business already has structured CAT5 or CAT6 cabling to each desk from previous phone systems you can even install digital phones. They are a great way to dramatically reduce costs without compromising functionality for most users. If youre interested in digital phone options then look at the Samsung DS-5014D phone or the more featured Samsung DS-5021D.

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