Not sure which phone system is right for your business?
Micro Phone Systems
Transform your small office into a professional one
A phone system - will transform your business. Having a phone system in place is not simply about making and receiving calls, but will change the way you work entirely. Using a micro phone system will allow your small or home office to function and communicate like a large company, at a low cost! Bring integrated communications to your business and keep your business online both in the office and on the go.
When researching a phone system for your home office or small business, market popularity is an important indicator. The Infiniti team therefore took it upon themselves to investigate the various phone systems out there in the market - Alcatel, Avaya, LG, Panasonic and Samsung, among others - and evaluated them in terms of functionality and features. If you would like to see the comparison then click here.
We then chose winners based on a couple of different requirements and budgets as you will see below.
Winner of "best VoIP only solution" - SpringCom
Hosted VoIP solutions now offer users an incredible array of features and functions. The VoIP call savings were always there, but previously hosted phone systems were lacking. Not any longer. Not only is no physical phone system required, you also get to choose from an incredible array of different phone models from SpringCom. Arguably, it's the best of all worlds.
If the NBN is in your area or you have access to other high speed internet solutions, a SpringCom hosted pbx solution can offer you both call savings and an unrivaled set of features for the price.
When VoIP stacks up financially for small business customers, nothing else comes close. Please note that normal "hybrid systems", not just hosted pbx's, also offer cheap VoIP phone calls. Plus SpringCom hosted systems can be attractive for micro businesses as they don't require you to invest in costly hardware to run your phone system.
With SpringCom hosted pbx systems you can keep all your existing numbers as well as access high end features that cost literally $1000's on other IP pbx solutions - like call recording, networking, real time call accounting and more. Hosted IP solutions are now so feature rich it is inevitable they will eventually replace all other options. Whether this solution is right for you now is up to you and your current internet quality.
Other telephone systems for small business worthy of mention include:
Used Phone Systems - Although buying a used system has been common practise in the past, with the NBN rollout gathering steam all our communications are changing in Australia, so many old systems will be outdated and may not work over the NBN. Not only that, but brand new Hybrid Pbx systems hardware and hosted systems are generally cheaper right out of the box! Not to mention the call cost saving that both types of systems and VoIP calls offer micro phone systems setups.
Cisco - Cisco used to offer solutions such as the Cisco UC 320 IP PBX for micro and small business users, but have stopped selling and supporting nearly all these systems and have moved instead to only offer larger solutions and the price points that come with those systems. Also, Cisco dealers often charge too much for their solutions as many consider it a "premium brand". Because of this Cisco aren't a realistic option for SME systems these days.
Samsung OfficeServ 7030 pbx - they have done a very good job with their current systems and offer affordable solutions without really compromising on technology. The brand is widely recognised and is very akin to the LG eMG80 mentioned above. It only expands to 20 users but can also accommodate PSTN, ISDN and 8 SIP trunks as well as digital, IP and wireless handsets. The next step up is the OfficeServ 7100 which is larger again but so is the price.
Alcatel Omni PCX pbx - The solution is affordable, plenty of great features and is a world class brand. Could be a very good solution for small business but they haven't included additional handset offerings to reflect the key system style often preferred by many SME users.
Good hunting and please feel free to speak with one of our expert consultants so we can better understand, and explain, how current technology can change the way you work forever.
What Our Customers Are Saying
The phone system has been installed by your technician. I am very pleased with the whole experience of purchasing from Infiniti. I will highly recommend your company. Thank you all at Infiniti
Gary Callaghan - Principal G J Callaghan & Co.
Infiniti organised the installation very well making it a simple process. The technicians were thorough and know their product well.
Rob Norman Southland Vineyard Church - St Marys, SA
Technician (greg) was very personable and efficient - everything is going great after the changes.
Linda Three Sixty Degrees Australia
So far so good haven't had any issues since Neil has been out- he is always really thorough one of the best techs we have ever had really knows the ins and outs of the system and doesn't come out and waste our time.
Odet Power Customs Services
Our new system is working extremely well. The installation went smoothly and the technicians gets a 9/10 rating. We can highly recommend Infiniti.