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is right for your business?

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What is a SIP phone system?

SIP stands for Session Initiation Protocol. The easiest way to think of SIP is as an internet connection - it is essentially business grade VoIP, and the process of making calls over the internet. When people talk about SIP phone systems, they are most likely thinking of a Hosted Cloud Phone System. However, SIP systems can also be traditional, on premise phone systems. Whether Cloud Hosted or on premise, the most important factor is that the phone system has to be IP enabled.

How Will The NBN Affect Your Phone
System & Other Devices In The Office?

View The Small Business Guide To The NBN

SIP Phone Systems Features

With the SpringCom fully-hosted cloud based phone system you'll get access to a feature rich phone system across ALL the handsets on your system.

Dedicated Phone Number Per User

In order to manage incoming call traffic effectively you need to be able to transfer calls quickly and efficiently. A phone system lets you do this at a touch, letting any handset user direct callers to the right extension with ease. In this way your callers will receive a positive, professional image of your company while your staff can remain productive throughout their day.

Call Park, Hold + Pickup

The most commonly used button on your new handset will be the ‘hold’ button – and with good reason. It’s essential for smooth, professional handling of calls.

Call Transfer

In order to manage incoming call traffic effectively you need to be able to transfer calls quickly and efficiently. This is one of the key reasons people upgrade to a proper phone system because they get tired of throwing the cordless back and forth.

Full Auto Attendant

For some home offices wanting to present a BIG image then an auto attendant can be ideal. It answers the calls and gives options for different extensions with your company. You may only have 3 staff but you sound like you’ve got 100.

Call Waiting

If another caller is calling you will be able to place the caller on hold and take the second call. If you choose not to answer it will simply go to voicemail. You can then retrieve your voicemail as an email or on your phone for free anyway - wherever you are.

Music On Hold

When callers are placed on hold they can hear professional messages or music that you choose. It is simply uploaded to the host as a .WAV file and will play automatically when required.

Voicemail To Email

For many people in small business they are often out and about and not always at their desks. No matter where you are your voicemail can now be sent to your email. This means if you have a smart phone you’ll be able to listen to your office emails on your mobile phone, laptop or IPAD.

Day & Night Greetings

Most systems include day & night greetings as standard to ensure your callers receive a polished, professional impression of your company, first time, any time. If you receptionist(s) are busy on calls the system will overflow and answer the call.

Call Flow Hunt Groups

You can nominate which inbound numbers call to which staff members. You can work out overflow groups as well as advanced Auto Attendant that can call a sales group of staff if you "Press 1 for sales" etc. It’s simple and easily configured for however you want to handle your inbound call flows.

Extension Dialling

You can easily dial any extension (staff member) in or out of the office at no charge that is connected to the host and part of your solution. This includes staff that have the SIP application loaded on their mobile phones. If you call and they answer on their mobile SIP number it is also free - a great way to reduce costs.

Call Recording

Record, play and store your calls for up to 2 weeks. You can also email each recording to a nominated call recording address

Call Reporting

Monitor usage, check numbers and create itemised real-time inbound and outbound reports for the current and previous months.

Fully Managed

Don't worry, you don't need to be a tech guru as our Melbourne based tech team are available 24/7 to make adds, moves and changes for you whenever you like.

Dial In Conference Calls

Host on-demand dial-in conference calls, secured with an inbound phone number and pin.

Additional Inbound Phone Number

Cost effective additional direct-in-dial phone numbers for departments, teams or marketing reporting

Additional Inbound + Outbound Line (Channels)

Additional phone lines for callers on hold are available at a fraction of the traditional costs.

Virtual Fax-2-Email

Save the phone line, save the paper and take your inbound and outbound faxing virtual.

1300 Inbound Numbers

Create the right professional image with a 1300 number, and receive 200 inbound minutes per month.


Enquire About A New Phone System Before 5pm, 28th of February & Receive A FREE Headset With Your New Phone System*

* Terms and Conditions

February Special Ends:

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Or Call 1300 889 792 Today

There is a wide selection of phone handsets you to choose from for your Hosted Cloud Phone Systems.

One important thing to note about hosted cloud phone systems is that unlike traditional phone systems where a lot of the phone systems ability would be in the handset. Hosted Cloud systems brains are in the cloud, and the handsets act more like keyboards and features are added to the system by your provider to your setup in the cloud.

The popular handsets that go with the SpringCom Hosted Phone System are the Yealink range of handsets.

They have a range of traditional deskphone, and wireless handset options as well.

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Looking for help to find your new phone system? Enter a few details below and one of our new phone system team will give you a call back to talk through your options.

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Request A Consultation

Looking for help to find your new phone system? Enter a few details below and one of our new phone system team will give you a call back to talk through your options.

  • This field is for validation purposes and should be left unchanged.

Request A Consultation

Looking for help to find your new phone system? Enter a few details below and one of our new phone system team will give you a call back to talk through your options.

  • This field is for validation purposes and should be left unchanged.

Request A Consultation

Looking for help to find your new phone system? Enter a few details below and one of our new phone system team will give you a call back to talk through your options.

  • This field is for validation purposes and should be left unchanged.

Request A Consultation

Looking for help to find your new phone system? Enter a few details below and one of our new phone system team will give you a call back to talk through your options.

  • This field is for validation purposes and should be left unchanged.