{"id":1013,"date":"2013-11-27T10:38:12","date_gmt":"2013-11-26T23:38:12","guid":{"rendered":"\/?p=191"},"modified":"2013-11-27T10:38:12","modified_gmt":"2013-11-26T23:38:12","slug":"can-customise-avaya-soft-console-needs","status":"publish","type":"post","link":"https:\/\/infinititelecommunications.com.au\/can-customise-avaya-soft-console-needs\/","title":{"rendered":"How You Can Customise The Avaya Soft Console to Your Needs"},"content":{"rendered":"
The Avaya IP 500 pbx has a SoftConsole option.\u00a0 This is a sophisticated virtual attendant that sites on a receptionist PC.\u00a0 The Avaya Soft Console is incredibly effective and intelligent.\u00a0 For busy receptionists having a PC attendant is more efficient and quicker than using the handset.\u00a0 It allows users to answer, park and transfer calls with the click of a mouse.\u00a0 By looking on screen receptionists can easily see soft console staff presence for users (DND, busy, available etc).\u00a0 No matter who or where the staff are connected to the Avaya IP500 phone system their status will be easily and clearly displayed for the soft console user.\u00a0 This includes remote and IP users.<\/p>\n
The Avaya SoftConsole has many configurable options available to the receptionist that allows them to customise their preferred look and feel. The Avaya soft console allows for the following configurable tab options:<\/p>\n