Over the years we’ve employed lots of phone technicians and the difference between good, bad and average is quite astounding.\u00a0 In our industry good telecommunications technicians are worth their weight in gold (well silver at least).\u00a0 Fixing a phone system is not the hardest thing in the world but the one thing an average phone technician lacks is customer service.<\/p>\n
Have you ever had an IT person fix your computer and when they talk to you it’s like they’re speaking in another language.\u00a0 Yet if they were good at customer service they’d be able to express what they’ve done in such a way that even a computer illiterate person would be able to clearly understand.\u00a0 Well the same applies to a phone technician.\u00a0 Customers don’t want to know how a problem is being fixed they just need to know:<\/p>\n
Again, its not rocket science but as soon as you speak to an average phone tech you’d think it was. The other key to a great\u00a0phone technician<\/strong><\/a> is product knowledge and experience.\u00a0 Even the best telecommunications technician, or “propeller head” as they are affectionately known, will flounder on a phone system they’ve never worked on before.\u00a0 Practice makes perfect as they say.<\/p>\n At Infiniti Telecommunications we ensure that all our phone technicians are trained and qualified on the systems we service and support.\u00a0 We pride ourselves on the fact that this experience translates to getting the job faster and more efficiently for our customers – that also means cheaper!<\/p>\n So if your looking for a phone technician in Melbourne, Sydney, Brisbane or the Gold Coast Infiniti is the smart choice for your phone service requirements.\u00a0 Plus, we ensure that all our phone technicians will speak to you in plain simple English and clearly explain everything that you need to know.\u00a0\u00a0 It’s why Infiniti should be your first call for a phone technician to help with your issues.<\/p>\n","protected":false},"excerpt":{"rendered":"Over the years we’ve employed lots of phone technicians and the difference between good, bad and average is quite astounding.\u00a0 In our industry good telecommunications technicians are worth their weight in gold (well silver at least).\u00a0 Fixing a phone system is not the hardest thing in the world but the one thing an average phone… Read more »<\/a>","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[20],"tags":[11,58],"acf":[],"_links":{"self":[{"href":"https:\/\/infinititelecommunications.com.au\/wp-json\/wp\/v2\/posts\/1040"}],"collection":[{"href":"https:\/\/infinititelecommunications.com.au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infinititelecommunications.com.au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infinititelecommunications.com.au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/infinititelecommunications.com.au\/wp-json\/wp\/v2\/comments?post=1040"}],"version-history":[{"count":0,"href":"https:\/\/infinititelecommunications.com.au\/wp-json\/wp\/v2\/posts\/1040\/revisions"}],"wp:attachment":[{"href":"https:\/\/infinititelecommunications.com.au\/wp-json\/wp\/v2\/media?parent=1040"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infinititelecommunications.com.au\/wp-json\/wp\/v2\/categories?post=1040"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infinititelecommunications.com.au\/wp-json\/wp\/v2\/tags?post=1040"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}