{"id":1540,"date":"2017-02-23T14:19:25","date_gmt":"2017-02-23T03:19:25","guid":{"rendered":"\/?p=1540"},"modified":"2017-02-23T14:19:25","modified_gmt":"2017-02-23T03:19:25","slug":"voip-headsets","status":"publish","type":"post","link":"https:\/\/infinititelecommunications.com.au\/voip-headsets\/","title":{"rendered":"7 Best Value VoIP Headsets of 2017"},"content":{"rendered":"

Not all VoIP headsets<\/strong> are created equal, which is why we\u2019ve compiled a list of the best value VoIP headsets of 2017 based on quality, flexibility, UC compatibility and – of course – price.<\/p>\n

Most Australian businesses are making the move to Unified Communications (UC), and if you\u2019re one of them, you\u2019ll need a VoIP headset that will come along for the ride. Whether you\u2019re an entry level user, in a call centre, or are on the lookout for the ultimate headset with all the bells and whistles, you\u2019ll find this list a great starting point.<\/p>\n

But first of all, we just want to make sure we\u2019re all on the same page here, so let\u2019s look at what exactly a VoIP headset is, and get you thinking about what kind of VoIP headset you actually need.<\/p>\n

What is VoIP?<\/h2>\n

VoIP stands for Voice over Internet Protocol, and is sometimes also referred to as Voice over IP and IP telephony. It is a process by which media communications can take place using Internet Protocol (IP) Networks. In layman\u2019s terms, it\u2019s a way for us to communicate using the internet.<\/p>\n

In the past, we\u2019ve used the Public Switched Telephone Network (PSTN) to make phone calls, but with VoIP, we\u2019re using our internet connections<\/a>.<\/p>\n

VoIP uses codecs<\/a> (coding and decoding of data) by first code your voice into digital data that can traverse the internet, and then re-coding it back into analogue data at the other end. While VoIP can only transmit voice data, SIP (Session INitiation Protocol) can transmit all forms of data, including video and other multimedia. SIP is what we call the \u201cVoIP Superhighway\u201d, and it\u2019s perfect for business phone systems.<\/p>\n

What is a VoIP Headset?<\/h2>\n

First of all, the term \u2018VoIP Headset\u2019 is a bit of a misnomer. Whether or not your headset will work with VoIP actually depends on what you\u2019re plugging it into, not the headset itself. For example, if you\u2019re using a desk phone to make VoIP phone calls, you will have to have a headset that connects to your desk phone. If you\u2019re using that same desk phone to make PSTN calls, the same headset should work.<\/p>\n