{"id":1786,"date":"2021-10-21T08:35:20","date_gmt":"2021-10-20T21:35:20","guid":{"rendered":"\/?p=1786"},"modified":"2021-10-21T13:01:05","modified_gmt":"2021-10-21T02:01:05","slug":"telco-embargo-period","status":"publish","type":"post","link":"https:\/\/infinititelecommunications.com.au\/telco-embargo-period\/","title":{"rendered":"What The Telco Embargo Period Is And How It Will Affect Your Business?"},"content":{"rendered":"

In this article, we will explain how the telco embargo<\/strong> period<\/strong> works and how it will affect you.<\/p>\n

The telco embargo period happens every year and is an industry-wide embargo that affects every telco carrier in Australia. During this embargo period no telco provider can carry out certain types of work and other work may take longer than usual to complete.<\/p>\n

Below we will outline how each type of work is affected and what you should keep in mind over the holiday period 21\/22.<\/p>\n

What Is The Telco Embargo Period?<\/h2>\n

We all need a break, and the Telco industry is no different. Every year through the holiday season the Australian Telco Network has an industry-wide embargo period where the carriers (e.g. Telstra, Optus, SpringCom, TPG, NBNco etc) don\u2019t provision certain types of new services; such as connecting new phone lines.<\/strong><\/p>\n

This shouldn\u2019t be confused with phone system providers, like the team here at Infiniti. The embargo period doesn\u2019t directly affect our services – we still operate installing on Premise Phone Systems etc, but there just might not be any new phone lines from the carriers network there to connect too.<\/p>\n

\"NBN<\/p>\n

NBN Co fibre cable being laid<\/p>\n<\/div>\n

There are so many moving parts in the telco industry, including wholesalers e.g. NBNco & Telstra, and dependence on external bodies such as planning offices and other contractors. This embargo period is in place to ensure that all providers can be upfront and clear with customers about what they can expect during the festive period.<\/p>\n

Telco providers are able to take new orders throughout the holiday period, but carriers e.g. Telstra, SpringCom, TPG will not process the relevant information and paperwork on public holidays for the carriage components of any order.<\/p>\n

Also, every year telco providers have a defined period that they can’t carry out any system and hardware installs and process any porting requests.<\/p>\n

Telco providers are allowed to provide support through the embargo period, however, it is up to each provider individually how they work with their customers.<\/p>\n

This embargo period is the same for all wholesalers and providers, and it is up to telco’s what level of staffing they offer during that period.<\/p>\n

Telco Embargo Period 2021 \u2013 2022 Key Facts<\/h2>\n

The important facts for the 2021 \u2013 2022 telco embargo period are:<\/strong><\/p>\n