Do you need a solution designed for the converged future? Avaya IP Office was designed to help companies benefit from the cost-savings and business advantages of Voice-over IP and voice\/data convergence . . . and to do it when it is right for them.<\/p>\n
Using Avaya IP Office as a “converged” system<\/a> lets you consolidate all of your communications on one network connection and save money. You can take advantage of the ability to make calls over a managed Internet service, reducing your calling costs.<\/p>\n You can also reduce administration costs-IP phones can be added and moved more easily than traditional phones. If you have more than one location, you can network your communications and computer systems over a managed, IP-based infrastructure, saving money and streamlining operations.<\/p>\n Avaya IP Office is designed to simplify and lower the cost of communications by bringing together voice, data and the Internet in one easily managed solution. Instead of relying on separate networks and separate systems, you can consolidate the communications that are important to your business in one system. Convergence not only simplifies and streamlines communications-it supports new ways of serving customers, connecting locations and streamlining information flow.<\/p>\n Here are four compelling reasons to consider convergence today:<\/p>\n Avaya IP Office is the result of ongoing technological innovation to ensure that one system can handle both voice and data communications without sacrificing user features, voice quality or reliability. Avaya IP Office has demonstrated over and over again that it can achieve those goals – a key reason why it was selected as a “Convergence Product of the Year” in 2002 by Communications Convergence magazine, Telephony’s magazines “2003 Product of the Year”, and Internet Telephony magazine’s “Product of the Year 2004” and “Product of the Year 2005”.<\/p>\n Beyond the technology itself, convergence means business. The convergence capabilities of Avaya IP Office enable it to deliver vital, business-building applications-from IP Telephony to unified messaging to multimedia contact centers. These applications can make your businesses more efficient, effective and responsive …to your employees, your partners, your customers and your bottom line.<\/p>\n Avaya IP Office simplifies the transition from today’s separate voice, data and Internet networks to tomorrow’s fully converged communications. It’s a system designed for the future… that’s ready to meet your needs today.<\/p>\n The communications solution that’s right for your company is one that helps you achieve your business goals while also helping to control the growing cost of communication. Avaya IP Office is designed to deliver cost savings throughout your organization:<\/p>\n Your communications system is a critical part of your ability to build and maintain the strong relationships that will create customer loyalty and grow your business. Calls that go unanswered, or are not answered quickly or professionally, will cost you customers, sales and revenue. Through its sophisticated call handling capabilities-and optional applications such as Compact Business Center and Compact Contact Center-Avaya IP Office gives you the capabilities you need to offer quick, personalized service at any time of the day or night. Minimize hold times. Avoid bottlenecks during peak periods. Generate a “screen pop” of information about callers. Automate routine requests for support and information. What’s your objective?<\/p>\n Whether you have an informal sales or service department, or a full-fledged contact center handling customer inquiries via the phone, IP Office is ready to meet your needs. And, IP Office contact center solutions deliver the reporting and management capabilities (for historical and real-time data analysis) that allow you to carefully monitor and adjust your customer service resources.<\/p>\n","protected":false},"excerpt":{"rendered":"Do you need a solution designed for the converged future? Avaya IP Office was designed to help companies benefit from the cost-savings and business advantages of Voice-over IP and voice\/data convergence . . . and to do it when it is right for them. Using Avaya IP Office as a “converged” system lets you consolidate… Read more »<\/a>","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[20],"tags":[16,27,11,17,19],"acf":[],"_links":{"self":[{"href":"https:\/\/infinititelecommunications.com.au\/wp-json\/wp\/v2\/posts\/997"}],"collection":[{"href":"https:\/\/infinititelecommunications.com.au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infinititelecommunications.com.au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infinititelecommunications.com.au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/infinititelecommunications.com.au\/wp-json\/wp\/v2\/comments?post=997"}],"version-history":[{"count":0,"href":"https:\/\/infinititelecommunications.com.au\/wp-json\/wp\/v2\/posts\/997\/revisions"}],"wp:attachment":[{"href":"https:\/\/infinititelecommunications.com.au\/wp-json\/wp\/v2\/media?parent=997"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infinititelecommunications.com.au\/wp-json\/wp\/v2\/categories?post=997"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infinititelecommunications.com.au\/wp-json\/wp\/v2\/tags?post=997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Convergence – The Power and Simplicity of One System<\/h2>\n
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Lower your costs<\/h2>\n
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Get the customer service that will change your business<\/h2>\n
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\n– Real-time management and real-time\/historical reporting capabilities to let you know what you need and when you need it.
\n– Wallboards and alarms to keep the performance of your contact center consistently high.<\/li>\n
\n-Desktop tools and wizards to help contact center staff do their jobs productively.
\n– Self-service options to allow customers to help themselves.<\/li>\n