Call Sales
1300 889 792

Not sure which phone system
is right for your business?

Australian Owned

Samsung SMT-i5210 IP Phone Handset

The Samsung SMT- i5210 IP handset is a great choice for IP requirements. Most companies will never deploy, nor justify the expense, of colour touch screens or multimedia applications on many IP phones.

Key features of the Samsung Office 38 Button digital phone (DS-5038S) include:

  • 2.8" Monochrome backlit display
  • 128 x 64 pixel mono resolution
  • 14 programmable buttons with LED status lights
  • 2 port 10/100MB Ethernet connections
  • POE Class 2 (5W)
  • 30 and 60 degree viewing options
  • 5 ringtones
  • Presence Information Management
  • Phone book and call logs
  • 3 context sensitive soft keys
  • Headset jack
  • High quality voice (G. 722 wideband Codec)
  • Synchronised phone book and Call log to OfficeServ Communicator
  • Optional Wall mounting available
  • And much more...

Samsung SMT-i5210 IP Phone Handset

The Samsung SMT- i5210 IP handset is a great choice for IP requirements. Most companies will never deploy, nor justify the expense, of colour touch screens or multimedia applications on many IP phones. Top of the line IP handsets look awesome but aren't required in 90% of customers deployments (irrespective of brand). The SMT- i5210 IP handset has been designed as your day-to-day workhorse and is a good standard IP phone option.

If you look at the comparison between the different Samsung SMT-i5000 IP phone series (bottom of the page) you miss very little on this standard handset. The screen size is the same as the next 2 models up (SMT-i5220 and SMT-i5230) as is most of the functionality. What you don't get is the unified communications functionality (such as Presence, Scheduler, Instant Messaging and Video), 10 less programmable buttons and one less soft key. It offers 2 ports for 10/100MB Ethernet connection however this is the only model that cannot attach the optional Gigabit adaptor should you require it. For many users these additional features are irrelevant.

The Samsung SMT- i5210 IP handset offers users 14 programmable buttons that are configured in a traditional pbx handset style. These buttons can be customised to display not only phone lines and staff but also system functions. Next to the 14 programmable keys there are busy light indictors than offer 3 different colours to distinguish whether users are busy, free or in a meeting on DND (Do not disturb). If you program a button for a function, the LED indicator will change to show if the feature is active or not. If you want to see more than 14 staff at a glance you can either upgrade to the Samsung SMT-i5220 IP handset or choose to attach the add on module (AOM) (optional SMT-i5264 DSS console) which has a further 64 programmable buttons also with LED indicator lights.

If you don't need to see 14 staff and don't need the option of gigabit connectivity in your environment then you should also check out the cheaper Samsung SMT- i3105 and SMT- i3100 IP handset models. With the OfficeServ IP Pbx system you can mix and match from any of the available IP or digital phones. This allows you to work out the right mix for your staff as well as your budget. If your office already has 2 points cabled to each desk from previous phone systems then phone handsets are a great way to significantly reduce implementation costs. If you're checking out cheaper digital options then you should consider the DS-5007S phone or the slightly better Samsung DS-5014D phone handset.

The Samsung SMT-i5210 VoIP phone offers 3 context sensitive soft keys below the screen as opposed to 4 and 5 on the more expensive models. Context keys are buttons that present the most logical on screen options that change depending on what task you are performing. This makes using modern IP phones much easier as you don't have to navigate around the handset to look for the option you're after.

For viewing the optional SMT-i5210 offer users the choice of either a 30 degree or 60 degree option if you prefer a more upright angle. If you choose to wall mount the handset you can also buy an optional bracket which is great for kitchens, warehouses and the like.

As the features are basically the same from higher models, the optional SMT-i5210 phone also comes with handset, microphone and speaker wideband audio with G.722 wideband Codec. To an end user this simply means that the quality of your VoIP calls is superior and delivers a natural sound. As an aside, if you're looking to attach a headset to the jack on the phone it is always a good idea to ensure that the headset is equipped with wideband audio too if you're using it with a softphone as well as the handset.

Like all Samsung SMT 5000 IP phone series there is also a jog dial button in the middle SMT-i5210 VoIP handset. Most IP handsets have gone down this path because it makes accessing the handset and system features like directories much easier. The SMT 5210 has physically separated phone call keys from the other phone feature controls located near the jog dial. Everything they need is blocked together so you'll easily locate the volume, keypad, mute etc near each other. It's only a small thing but it's good.

Like most IP phones, the SMT- i5210 VoIP phone is plug and play whether you are in the office or at a remote location. The only caveat is that the Ethernet port is live and programmed to the system. This means you can move desks and simply plug your handset in and login. With that it automatically brings all your customised presents, extension number and programming with it. This is a departure from traditional phone handsets that required technicians or administrators to reprogram the extension to the handset. If you have an environment that involves hot desking where staff use any available phone, they can now login with their own extension and carry forward all their personalised settings to the SMT- i5210 VoIP phone. The SMT-i5210 also comes with 2 Ethernet ports (both 10/100MB) so you can use the one port for both your office phone and your PC.

If you're specifically after a larger colour screen for multimedia applications then the Samsung SMT-i5243 IP phone handset is the only choice in the current Samsung IP range.

Realistically the only real drawback to the SMT- i5210 VoIP phone is the lack of Gigabit connectivity. The rest of the features seem to fall into the nice to have for most potential customers and this really is a good IP phone for what you get.

Infiniti telecommunications is not affiliated with the manufacturer of this product in any way.

Compare Samsung SMT-i5000 Series Phone Handsets

Model Name SMT-i5210 SMT-i5220 SMT-i5230 SMT-i5243
LCD 2.8" 128 x 64 pixels, Mono 3.2" 128 x 64 pixels, Mono 3.2" 128 x 64 pixels, Mono 4.3" 480 x 272 pixels
Back-Light        
Fixed Function keys 11 11 11 11
Context sensitive Keys 3 4 4 10
Programmable keys 14 24 7 14
Navigation button        
Speaker Phone        
Headset port        
Bluetooth       >With USB Dongle
Voice Codec G.711, G.729AB, G.722 G.711, G.729AB, G.722 G.711, G.729AB, G.722 G.711, G.729AB, G.722
Video Codec       MPEG-4, H.363, H.364
Camera       Yes (USB)
XML Support        
UC Interface        
sRTP        
Multi Server Support        
Intelligent Remote Connections        
30┬░/60┬░option        
Ring tones 5 5 64 Poly 65 Poly
Prepared for AOM connection        
Network interface 2 port 10/100 baseT 2 port 10/100 baseT 2 port 10/100 baseT 2 port 10/100 baseT
Gigabit O O O O
PoE Class 0 Class 0 Class 0 Class 0
Dimensions W x L x D (mm) 223 x 223 x 113 W x L x D (mm) 223 x 223 x 113 W x L x D (mm) 223 x 223 x 113 W x L x D (mm) 223 x 223 x 113

Request a Free Consultation

Looking For Help Choosing The Right Phone System For Your Business? Not Sure How The NBN Will Affect Your Phone System? Talk To A Phone Systems Export Today (Jargon-free, and Free)

Free Consultation Service & Support Contact Us Phone System Finder Wizard
Request a Quote

Free Consultation

After completing the form below, one of our phone systems experts will call you back to discuss your system needs.

  • This field is for validation purposes and should be left unchanged.

Need An Instant Quote?

Simply ring us on the number below and one of our qualified staff can answer your questions today

1300 889 792

FAQ / Help guide

FAQs

4 Steps To Easily Move Your Business To The NBN inc. Checklist

Updating your Phone System Greetings & Voicemail for Christmas, Easter Etc

How To Move Your Business Phone Number In 4 Easy Steps


Book a Maintenance or Service Job


Need Support Now?

Call one of our friendly customer support members today

1300 889 792

Contact Us

Have a question you want answered or looking for more information? We can help, fill in the form below and we will be in contact shortly.


  • This field is for validation purposes and should be left unchanged.

Request a Free Consultation

Looking for help to find your new phone system? Enter a few details below and one of our new phone system team will give you a call back to talk through your options.

  • This field is for validation purposes and should be left unchanged.

Book a Phone Call

Enter a few details below and one of our team will give you a call back to talk through your options.

  • This field is for validation purposes and should be left unchanged.

Request a Meeting

Enter a few details below and one of our team will give you a call back to arrange a discussion in person.

  • This field is for validation purposes and should be left unchanged.

Request a Free Consultation

Looking for help to find your new phone system? Enter a few details below and one of our new phone system team will give you a call back to talk through your options.

  • This field is for validation purposes and should be left unchanged.

Request a Free Consultation

Looking for help to find your new phone system? Enter a few details below and one of our new phone system team will give you a call back to talk through your options.

  • This field is for validation purposes and should be left unchanged.