Important Things To Consider
Which type of Home Office Phone System is right for you?
Choosing a home office phone system can be a daunting task, and we are often met by customers who have been pushed into buying complex systems that are high cost, convoluted and not right for their business. Therefore, it is important that you as the customer are aware of the types of phone systems available and what they can do for your business.
There are two types of home office phone systems available to you:
Hybrid IP PBX System
A Hybrid phone system offers traditional digital handsets, phone lines, and the latest IP technology; allowing you to take advantage of VoIP and SIP. Like traditional phone systems, the brains of Hybrid Phone Systems are located in a box in your office, and all system handsets connect to this box.
Hybrid Phone Systems work over both the traditional copper phone network or the internet. Therefore, whether you have enough bandwidth to take advantage of VoIP & SIP technology today or not, Hybrid Systems are NBN ready. If you already have NBN or good enough bandwidth for SIP then you can utilise this straight away - if not, then you can use copper phone lines and migrate when better bandwidth becomes available. Hybrid Phone Systems also allow you to add features and users as needed.
SpringCom Hosted System
A hosted system, also known as a Cloud PBX phone system is an IP phone system where all the phone calls are made using the internet. The brains of a hosted phone system live in the cloud, so each handset on the system just needs to be connected to the internet to be part of the phone system. Hosted phone systems are feature packed, and whether you have 1 handset or 1000, you get exactly the same features. They are also very cost effective solutions for home office setups as Hosted Phone Systems, don't require much, if any upfront investment in hardware.
There is no 'one size fits all' solution for micro or home office phone solutions, and that is exactly why we offer a range of phone systems. Good bandwidth was traditionally something only large businesses could access, but the NBN rollout has opened up many opportunities, especially when it comes to micro phone systems. And this availability of better bandwidth has meant we have seen a shift to Hosted Phone Systems for home office users.
Another factor in this shift towards using cloud/hosted phone systems is that this solution is extremely affordable and a fully managed product. So for those small businesses without IT departments they can utilize the 24/7 unlimited support without worrying about the extra costs and anomalies that a larger phone system may incur.
The decision is ultimately yours, so call our friendly experts and help us to find you the ideal solution for your business.