Hosted Phone Systems – if you haven’t yet heard of them, you’re certain to soon. Hosted Phone Systems are the technology that thousands of our customers are moving to, and with good reason! Their low cost and ease-of-use, combined with improved internet speeds across Australia, makes Hosted Systems an easy option for companies all over the country.

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What is it exactly that makes Hosted Phone Systems so popular? Below we have narrowed it down into five main reasons why Hosted Phone Systems are taking over Australia – and why you should get involved!

1. The Brains Of The Phone System Are In the Cloud

Hosted Phone Systems Brains Are In The Cloud

Hosted Phone Systems can be referred to in a number of ways: Cloud Phone Systems, Cloud-Based Systems, VoIP, SIP and Virtual Phone Systems. So, what exactly does ‘Hosted’ or ‘Cloud’ mean, and why is it such a big deal?

With Hosted Systems, the ‘brains’ of the system – the data, programming and features – are all stored in the ‘cloud’. It works in the same way as your smartphone does, with all of your data saved online (although in a much more secure, advanced manner).

What does this mean for you? Well, for one thing, there is no large PABX box located in your office. And, no special tech knowledge is needed or need to pay for expensive tech visits. Every time you want to make a change to the system’s programming. Just let your provider know and they will make the change free of charge.

2. Full of Features!

Hosted Phone System Features

When choosing a phone system, the features offered can make or break your decision. No-one wants to have to spend precious time and money adding features to the systems as the business grows. With Hosted Systems, you don’t have to worry about any of that! They come with 1000’s of features as standard and extra features can be added remotely, for free, without a visit to your office. Even better, as your staff expands extra handsets can easily be added, with no need for costly visits from technicians.

With a SpringCom fully-hosted Cloud-Based phone system you get access to feature-rich systems across all of the handsets. Such features include music on hold, voicemail-to-email technology, call-flow hunt groups, day and night greetings and more.

3. Connections Made Easy

Hosted Phone Systems Make Communication Easy - Image of two women talking on phones

One incredible aspect of Hosted Phone Systems is the ability to connect to the system from anywhere. All that you have to do is plug in your pre-programmed handset into any (decent) internet connection and you are ready to go!

Now you can connect from anywhere, at any time, on the go. As you do not need to be in the office to be connected to the system you will never miss a customer call again, saving you time and money.

4. A Worldwide Office

Two people using a hosted phone system on a beach

Fancy working from a beach in Hawaii? Or perhaps a ski lodge in The Alps? As long as you have an internet connection, you can! Remote staff can be included in your phone system in just a few minutes, simply by plugging in the handset. No need for an expensive home office setup, remote workers can connect to the office set up simply and easily.

5. Money Saving!

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With all of the above attributes of a Hosted Phone System, it is no surprise that you will end up saving money. With a Hosted Phone System you do not need to pay for expensive monthly line rental or call rates, you make calls over the internet so call rates are less expensive. Plus you don’t have to pay to get a technician to your office every time you want to upgrade and add new features to your phone systems, new features can be added at any time with just a quick call to your provider!

Then there are also the less obvious savings, such as the money you save by the productivity gains you get from having a professional phone system, and the client calls you no longer miss because you can work from anywhere at any time! The possibilities really are endless.


It is clear to see why Hosted Phone Systems are taking over Australia. They are intuitive, space-saving and come with a whole heap of useful features – all whilst saving money!

There are so many different types of Hosted Phone Systems to choose from, so if you want to read more about these systems then click here. Or, if you want to talk about how a Hosted Phone System could benefit your business, then one of our friendly team members is waiting to take your call. Call us on 1300 889 792 (8.30am-5:30pm, Mon – Fri).