For businesses with multiple office locations, the Avaya IP Office Multi-Site Option provides an extremely cost-effective and easy-to-manage solution for enabling communications across remote offices, sites and locations.
The IP Office Multi-Site option helps staff and team members collaborate with ease – whether in a satellite office on the other side of town, another branch across the country or with a head office across the globe. Employees can streamline communications by literally being able to “see” via their phone or computer screen which staff members (on the network) are on the phone or away from their desks – effortlessly.
Plus, a single receptionist can handle calls for multiple office sites from their desk. Employees can even exchange information via live chat to help speed decision-making.
And here’s the kicker, with built-in resiliency, if one of your locations experiences a disruption, outage, or even public holiday, call can automatically failover to another location, helping to ensure business continuity.
If your business already has multiple locations (the Avaya IP 500 Phone System can network up to 1000 users across 32 sites), or you plan to expand beyond a single office in the future, the IP Office Multi-Site option will help ensure cost-effective and seamless communications today, and tomorrow.
- Built-in Resiliency – By networking your IP Office systems together, you can make sure you’re always ready for the unexpected. With IP Office there is no costly, redundant equipment, just a seamless ability for your phones to failover to another site in the event of a disruption, so voice communications can always remain available. Plus in the unlikely event of voice messaging failure, your voicemail remains accessible.
- Centralized Management – Whether you’re using phone system technicians like us, or have in-house administrators situated at each location – with its easy to use management interface, support administrators can manage the Avaya IP Office network from a single centralized (or remote) location, reducing costs and making system upgrades + updates happen more quickly.
- Hot-Desking – Staff who travel between sites for various projects, can simply log on to any Avaya phone handset (browse full range) on the network regardless of location, and make and receive calls. They can retrieve and respond to their voice messages, using all of the other communications capabilities, just as if they were sitting at their own desk.
- Seamless Call Routing – Routing outbound calls across the network (through the most cost-effective location) is one of the smartest ways of keeping calling costs down, while helping to ensure inbound calls quickly reach the right person, regardless of location. Plus, with presence capabilities, it’s easy for staff to “see” who’s available to take a call.
Benefits of Avaya MulitSite Functionality
- Simplified Management – With its centralised and intuitive interface, IP Office makes managing multiple sites fast and easy through it’s management software.
- Reduced Costs – Routing calls across your network, handling calls and managing your system from a centralized location, can deliver significant cost savings to your business; when teamed with reduced phone call rates like the ones we offer.
- Business Continuity + Redundancy – Built-in system resiliency helps to make your business ready for virtually any situation.
- Increased Productivity – Avaya Phone Systems come with wealth of inbuilt features – including mobility, conferencing, cross-location paging, messaging, and more – gives employees the tools to stay productive and accessible to customers anytime, anywhere.
Feel free to download a PDF version of this article: Avaya IP Office Multi-Site Option Fact Sheet
