3 Keys To Understanding VoIP Quality of Service

How Quality of Service can affect your VoIP Calls (and what to do about it) If you’re using VoIP or SIP trunks, there are a number of factors that can impact the quality of your calls. Many of these have nothing to do with your PBX system or the quality of your VoIP or SIP… Read more »

5 Reasons to keep your Existing PBX System

Save yourself from the cost and hassle of switching (if you don’t need to) Technology has changed a lot in the past few years. The NBN is being rolled out across Australia, and VoIP and SIP have become the powerhouse of the phone network. As a result, the rise in businesses using cloud-based PBX systems has… Read more »

The Ultimate Guide to EFTPOS and the NBN

Being prepared for the switch is not an option Even if you’ve got an understanding of how your phone lines will be affected by the NBN, you may not have had a chance to think about what that means for your EFTPOS terminal. We’d all love it if the switch was a simple one, and you… Read more »

What happens When Your Phone System Fails?

How to make sure you’re backed up Your phone system is the heart of your company’s infrastructure. It connects you with your clients and suppliers, and also gives your employees a way to stay in touch. Communication is key in business, and your phone system is what keeps everything running like clockwork. But have you… Read more »

5 Key Differences Between VoIP and SIP

It’s a question we’re often asked, “What’s the difference between VoIP and SIP?” Both are technologies that have revolutionized the way we communicate every day, even if we don’t know it. But when it comes to your office phone solution, which one is the better choice? Here, we’ll explain what they are, how they work,… Read more »

Get Ready For The Switch With An NBN Ready Audit

Make sure your business is prepared for the changes that lay ahead The NBN is slowly making it’s way to more and more Australian businesses every day. With promises of reliable service and high download speeds, you’d be forgiven for thinking that your internet service is all that will be affected by the roll-out. The… Read more »

11 Easy Ways To Stop PBX & VoIP Hacking

PBX & VOIP Hacking PBX & VOIP hacking is responsible for millions of dollars in losses for organisations each year, and it’s having a massive impact on Australian businesses. Who will protect your business from hackers? PBX & VOIP hacking can result is a substantial amount of unauthorized call charges on your telecommunications account from people… Read more »

How To Maintain Your Sennheiser Headset

Keeping Your Sennheiser Headset Hygienic It’s recommended that, if you use your headset for a full working day, you wash the earpads using a small amount of soap at least once a week. For the leather ear pads, you can simply use a damp cloth or hygienic wipes to give them a gentle clean. It’s also… Read more »

Consumer Guide to Incoming Interstate Numbers

Want to present a national image to your clients, but also want to reach that local market with phone numbers across the country? Better still, do you want all of those numbers to be automatically directed straight to your head office? Incoming Interstate, Regional, or Out-Of- Area numbers are a fantastic way to create a… Read more »

3 Ways To Make Moving To The NBN Easy

Moving to the NBN can seem complicated and get really confusing, really quickly. This quick video from our carrier partner, SpringCom, will hopefully answer some of the questions you have and hopefully make the switch a little bit easier. If you’ve still got questions about how switching to the NBN will work for your business,… Read more »