Posts Tagged: Service and Support

Updating your Phone System Greetings & Voicemail for Christmas, Easter Etc

With Santa fast approaching and Summer vacations just around the corner, it’s time to start thinking about and planning your office break messages. With most businesses closing for at least the Christmas-New Year break, it’s important to be prepared and know how to change the messages your prospects and customer hear when they call your… Read more »

What happens When Your Phone System Fails?

How to make sure you’re backed up Your phone system is the heart of your company’s infrastructure. It connects you with your clients and suppliers, and also gives your employees a way to stay in touch. Communication is key in business, and your phone system is what keeps everything running like clockwork. But have you… Read more »

New Curly Cord For Phone Handsets

This is one of the most popular questions we get asked by customers.  The problem is that you’d think a curly cord would only cost about $10, but they don’t. If your handset is new replacement parts are easy to get – including curly cords.  However some manufacturers only sell them with the handset as… Read more »

7 Easy Ways To Prevent Phone System Hacking

In Australia over the last few years there has been an increase in pabx hacking and it can be a massive problem that could leave you $1000’s of dollars out of pocket.  Phone system hacking is typically instigated by overseas scumbags (and I use this word lightly) that are exploiting well known weaknesses in phone… Read more »

Phone System Maintenance Contracts – Are They Worth It?

Phone system maintenance is one of the most misunderstood components of buying a new office phone system.  Fundamentally, it protects you when something goes wrong.  But isn’t that what a warranty is for?  Actually no.  Most manufacturer phone system warranties cover you for parts, not the technical labour to come out, diagnose, replace the part… Read more »

Business Phone Systems Brisbane and Telecommunications Service

Infiniti has been installing and servicing business phone systems in Brisbane for the past 8 years.  With a large range of leading brands, everyday low pricing and qualified experienced technicians, Infiniti is the smart choice for your phone system in Brisbane and the greater metropolitan area. Being a telecommunications services company our technicians install business… Read more »

What Makes A Good Phone Technician?

Over the years we’ve employed lots of phone technicians and the difference between good, bad and average is quite astounding.  In our industry good telecommunications technicians are worth their weight in gold (well silver at least).  Fixing a phone system is not the hardest thing in the world but the one thing an average phone… Read more »

Phone Systems Sydney And Telecommunications Services

Infiniti has been providing phone systems in Sydney for the past 10 years.  We also provide qualified experienced technicians for service work, help with spare parts and much more.  Infiniti is your one stop shop for all things related to phone systems in Sydney and the greater Sydney metropolitan area. Being a services company our… Read more »