Posts Tagged: Avaya Phone Systems

Frequently Asked Questions About The New Avaya IP Office 9.0 Release

With any newly updated Avaya IP Office Release, there are a number of frequently asked questions customers ask in relation to upgrading their old system software, purchasing the new system software and what the differences really are. [For a more general overview on the Avaya Phone System, click here] Here are just some of the more frequently… Read more »

Avaya IP Office Receptionist Suite Overview

If you’re like most small businesses, you receptionists might handle dozens, even hundreds of calls every day, so it’s easy to see how important it is to implement a phone system that allows for efficient call handling. The Avaya IP Office Receptionist solution offers a visual display of incoming calls and call status throughout the entire… Read more »

Phone System Solutions for Wholesalers

As a wholesaler, are you looking for new and creative ways to reduce your costs and deliver the service that makes you stand out to customers in today’s marketplace? Well, Avaya has the answer: the Avaya IP Office Phone System (which you can find more details on here) – is designed with the communications capabilities you need… Read more »

What’s New in the Avaya IP Office 9.0?

Avaya’s IP Office 9.0 was officially released as of September 30th. This latest release continued to evolve the IP Office product and solutions with its focus being to position and strengthen IP Office as a market leader within the small phone system market. With this new release, there are a number key features worth noting: A… Read more »

Avaya IP Office Case Study: FitFlop

FitFlop is a company which started with just five employees and has rapidly grown into an internationally recognised footwear brand with over 200 staff worldwide. They needed a flexible telephone and communication solution that offered the company the advanced features it needed, and would cost-effectively grow as business boomed. Its older analog solution no longer… Read more »

13 HOT Features of AVAYA IP Office Phone System

The Avaya IP Office Phone systems is one of the worlds most popular solutions. With 100’s of features, it’s sure to fit your specific business needs. Here are 13 of it’s hottest features: One Main Equipment Scalable and flexible from 2 to 384 Extensions. User and Group Announcements Play a welcome courtesy message allowing you… Read more »

Avaya – Customer Contact Center Solutions

Avaya provides Customer Contact solutions that meet the needs of the small to medium business. From the smallest company that requires the aptly designed Compact Business Center, to the larger enterprises that need advanced routing and multimedia integration with the Customer Contact Center, Avaya provides a robust solution whether you have 5 staff or a… Read more »

Avaya Compact Business Center (CBC) Overview

IP Office Compact Business Center is an entry-level management tool for small customer facing departments, typically handling from 2 to 15 agents. It provides graphs on real-time and historical information (up to 31 days) for up to three groups, as well as providing system-wide information on the operation of the system as a whole. It… Read more »

Get Your Business Ready For The “Converged” Future

Do you need a solution designed for the converged future? Avaya IP Office was designed to help companies benefit from the cost-savings and business advantages of Voice-over IP and voice/data convergence . . . and to do it when it is right for them. Using Avaya IP Office as a “converged” system lets you consolidate… Read more »

Avaya IP Office Conferencing Center [End of Life]

With the declining number of sales and the development of user-centric applications such as Avaya one-X® Portal for IP Office, Avaya is announcing the End of Sale of Avaya IP Office Conferencing Center effective 8th February 2010. Discontinued Order Codes and Migration Strategy For those looking for a replacement to the Avaya IP Office Conference Center,… Read more »