Posts Tagged: Avaya Phone Systems

Avaya Flare – Simply Incredible For Staff on The Move

The Avaya Flare® works with you iPAD, your laptop or any Android device.  It is easy to use and simply brilliant.  The Avaya Flare application literally puts your phone system in front of you anywhere you have fast internet – wi-fi cafe, airport or simply on the go. With the Avaya Flare application you have… Read more »

How You Can Customise The Avaya Soft Console to Your Needs

The Avaya IP 500 pbx has a SoftConsole option.  This is a sophisticated virtual attendant that sites on a receptionist PC.  The Avaya Soft Console is incredibly effective and intelligent.  For busy receptionists having a PC attendant is more efficient and quicker than using the handset.  It allows users to answer, park and transfer calls… Read more »

Unlocking the Hidden Productivity of Your Small Business

For small businesses, the phenomenon that began as telecommuting, like all “buzz words” evolved into “telework“, and is now best described as “distributed work“, “mobile work”, or in some environments “just everyday work”. The key distinction here is that telework is achieved independent of location, away from the corporate headquarters: at home, a hotel, a… Read more »

Avaya IP Office CTI and working with TAPI 2.1 and TAPI 3.0

Microsoft TAPI 2.1 and 3.0 are simply open specifications and developers interfaces for controlling and monitoring a telephone system (Avaya IP Office phone system for example).  TAPI is simply the common language protocol they use.  TAPI allows your Avaya phone system to talk with computer applications that are running TAPI TAPI 2.1 and TAPI 3.0… Read more »

Avaya IP Office Multi-Site Phone System Options

For businesses with multiple office locations, the Avaya IP Office Multi-Site Option provides an extremely cost-effective and easy-to-manage solution for enabling communications across remote offices, sites and locations. The IP Office Multi-Site option helps staff and team members collaborate with ease – whether in a satellite office on the other side of town, another branch across… Read more »

Doorphone Entry Systems for Avaya IP Office Phone Systems

Doorphones offer convenience and security for any business. Depending on the needs of the environment, digital door stations may allow internal staff to not only speak with someone who is outside, but also to easily allow the visitor to enter to the office, warehouse, facility or residence. Like with any business phone system, digital doorphones can be… Read more »

How Professional Services Firms Are Using Unified Communications to Maximize Success

Lawyers, accountants, real estate agents, consultants and other professionals within small and midsize services organisations have always needed the ability to deliver services that will differentiate them from their competitors. In today’s business landscape, the need has taken on a new urgency. To say the current economy is teetering precariously, or that competition between firms… Read more »

A Simple Guide for Maintaining Business Continuity via Telecommunication Solutions

Small and medium businesses (SMEs) operate in a relentlessly challenging environment that continually requires making payroll amid economic uncertainty, finding and retaining top-notch staff, adapting to ever changing technologies, and perhaps most difficult of all — staying competitive in a tough marketplace. The competitive factor is particularly challenging, because it isn’t just about providing the… Read more »

How Effective Communications Can Deliver Real Results for Your Small Business

Today’s new IP-based telephone systems are designed with capabilities small businesses can use to attract more customers, expand operations, streamline routine customer transactions and so much more. Here we look at four key ways any growing business can benefit from today’s new IP-based communications solutions, including taking advantage of built-in cost savings. The New IP-Based… Read more »