Posts Categorized: Phone Systems

Updating your Phone System Greetings & Voicemail for Christmas, Easter Etc

With Santa fast approaching and Summer vacations just around the corner, it’s time to start thinking about and planning your office break messages. With most businesses closing for at least the Christmas-New Year break, it’s important to be prepared and know how to change the messages your prospects and customer hear when they call your… Read more »

An Easy Guide to Porting Telephone Numbers

When it comes to phone services, one of the biggest concerns for small businesses is about how they can switch their telephone number from one carrier to another, or from traditional PSTN lines to VoIP. The NBN is bringing massive changes to the way businesses communicate, in particular, the fact that everyone has to take… Read more »

iPecs Phone Handset Label Printing Guide

In this article, we will go through a step by step guide to printing labels for the iPecs LIP 8000, iPecs LDP-9000, iPecs LIP-9000 & iPecs LIP-9200 Series handsets. When your new phone system is delivered, you will see that each handset comes with a label sheet that is used to label each shortcut button… Read more »

Announcing A Revolutionary Customer Service Experience

April Foots 2017 Thumbnail image that says What will our clients think of this change At Infiniti Telecommunications we’re always looking for ways to innovate and use technology to make our customers experience more revolutionary. Our company slogan is ‘Making Communication Easy’ and we’re excited to announce our latest customer service development in line with this mantra. In All Seriousness. The promise we made from day one, which we will… Read more »

NBN & Internet Complaints on the Rise in 2016

If you are having issues with your internet connection or NBN service, you’re not alone! The Telecommunications Industry Ombudsman (TIO) released a publication in November 2016 that outlined the state of affairs for the period between July 2015 and June 2016, and it was not good news for the NBN. Overview of 2015-2016 in telco… Read more »